Ramp Supervisor

at  Menzies Aviation

OVERVIEW

People. Passion. Pride. This is what has driven our teams since 1833.
Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 250 locations in 58 countries, across 6 continents.
But at the heart of our business is our people.

SAFETY, SECURITY AND COMPLIANCE:

You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.
Please see the attached job description for further details on safety, security & compliance.

ROLE PURPOSE

Reporting to the Head of Airside. This role will require the individual to carry out any Airside duties as documented in our Airside Allocator job description. To assist the Head of Airside in the day-to-day Managing of the Airside team. You will be responsible for allocating resources to fulfil our service standards for our Customer Airlines. You will ensure that our ground handling is delivered safely, on time and consistently in line with service level standards set for both on time and station performance. To influence and facilitate the consistent delivery of a “World Class” product to our Airline Customers.

WHAT YOU WILL BE DOING

• To consistently deliver the highest possible level of customer service at all times.
• Responsible for ensuring the airlines product is delivered consistently to demanding service level standards and on time performance targets to our Customer Airlines.
• To be pro-active in all areas by forward planning and taking responsibility for the job in hand.
• Your responsibility will be to manage the Ramp team to carry out the normal ramp turnaround duties.
• Ensuring housekeeping rules are adhered to in the Ramp and equipment is parked in the correct place.
  Would you like to see more detail on the accountabilities of the role? Please see the attached job description for further information.