Rates Support Officer (12-month opportunity)

at  City of Palmerston

Palmerston, Northern Territory, Australia -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate11 Jul, 2024USD 75008 Annual28 Jun, 2024N/AGood communication skillsNoNo
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Description:

  • Modern, dynamic and contemporary working environment
  • 12-month opportunity, ($71,075.47 - $75,008.30 + Super)
  • Six weeks annual leave! Plus wide range of employee benefits!

ABOUT US

City of Palmerston is the Northern Territory’s youngest city and is located 20 kilometres south-east of the Northern Territory’s capital Darwin. It has a population of approx. 40,000 and is currently undergoing a significant period of infrastructure growth and development.
City of Palmerston (CoP) is “A Place for People”. We place people at the centre of all that we do and deliver, by providing excellent services to our community.

Responsibilities:

ABOUT THE ROLE

This role is a 12-month opportunity in our Finance team, that support a range of rates related services that contribute to the delivery of the City of Palmerston Community Plan, including:

  • Debt management, processing of refunds, remissions, change of ownership and concessions
  • Maintain and ensure an accurate, efficient, and effective rating database that complies with legislation and with a view of continuous improvement.
  • Land Divisions and Changes of ownership
  • Provide rates administrative assistance within the Department and broader Organisation
  • Complete customer enquiry and general administration tasks including inquiries and research.
  • Assist with rates modelling for annual budget process
  • Perform day to day receipting of bank transactions.

To be successful in the role you must have:

  • Proven experience in delivering exceptional customer service.
  • Certificate III in Business, Finance, or other relevant discipline.
  • Sound level of communication skills including the ability to convey and impart information in an easy-to-understand format both verbally and in writing.
  • Proven experience in debt recovery and understanding of legal and court recovery procedures.
  • Ability to identify operational problems or trends, question practices, and contribute to the implementation of appropriate solutions in an innovative and resourceful manner


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Outsourcing/Offshoring

Customer Service

Trade Certificate

Business finance or other relevant discipline

Proficient

1

Palmerston NT, Australia