Reading Room Staffing and Rostering (APS Mobility Opportunity)

at  National Library of Australia

APS 5 - COORDINATOR, READING ROOM STAFFING AND ROSTERING (APS MOBILITY OPPORTUNITY)

• Mobility opportunity open to ongoing National Library of Australia/APS employees only
• Non-ongoing opportunity from late April to 2 March 2025
• Work at one of Australia’s leading cultural institutions
  As a world leading library, the National Library of Australia offers an innovative and collaborative workplace where exceptional team players and technical specialists can flourish. As part of the Library’s team, you will help support organisational reform, working collaboratively with your team to shape the Library’s future.
  The Library is seeking to fill a non-ongoing APS 5 Coordinator, Reading Room Staffing and Rostering role in the Reader Services section of the Engagement Branch. This role is available from late April 2024 until 2 March 2025 and offers suitable applicants the experience of to work at one of Australia’s leading cultural institutions.

As a member of the Reader Services team, you will primarily support the Library’s customer-focused reference and client services, including through the Library’s reading rooms and through online and phone reference channels, including answering more complex reference enquiries. Some evening and weekend work is also required.
In addition, you will undertake rostering and scheduling of Library staff to all Library service points including Reading Rooms, Ask a Librarian phone, Foyer Information Desk and Switchboard. The role assists with the management and monitoring of the Reading Room Staffing Program and is responsible for the daily coordination and supervision of the Foyer Information Desk staff.