Receivables & Credit Administrator

at  Robert Walters

Our client is seeking a dedicated and detail-oriented Receivables & Credit Administrator to join their dynamic team. This role offers an exciting opportunity to manage nationwide debt collection, perform account reconciliations, and provide processing assistance to the wider Finance team.

The successful candidate will be responsible for ensuring payments are applied correctly, resolving discrepancies, and generating manual invoices/credit notes. This role requires a strong commitment to customer service, with the ability to build relationships with customers and colleagues alike. The ideal candidate will have a keen eye for detail, excellent problem-solving skills, and a high level of accuracy and efficiency.

• Manage nationwide debt collection and perform account reconciliations
• Ensure correct application of payments and resolve discrepancies
• Provide exceptional customer service and build strong relationships

WHAT’S NEXT:

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Robert Walters endeavors to review all applications in a maximum of five working days. If you have not received correspondence within this timeframe, please do not hesitate contact Macy Watson on 09 374 7300.
Our client is seeking a dedicated and detail-oriented Receivables & Credit Administrator to join their dynamic team. This role offers an exciting opportunity to manage nationwide debt collection, perform account reconciliations, and provide processing assistance to the wider Finance team

WHAT YOU’LL DO:

As a Receivables & Credit Administrator, you will play a crucial role in managing the company’s finances. Your primary responsibilities will include maintaining security protocols related to cash handling, processing daily bank statement analysis, following up on unallocated payments, contacting debtors, negotiating payment plans, sending invoices and statements to customers, entering manual invoice requests, managing returned mail items, and assisting team members. You will also be expected to continuously strive for process improvement.

• Maintain security protocols relating to cash handling and banking
• Process daily bank statement analysis and receipting
• Follow up on unallocated payments and items posted to the suspense account
• Contact all debtors on designated ledger as guided by the monthly calendar
• Negotiate payment plans and monitor closely to ensure compliance
• Send copy invoices and statements to customers as requested
• Enter manual invoice and credit note requests, ensuring the accuracy of the request and data
• Manage returned mail items in a timely manner
• Assist team members as required and strive for continuous process improvement

The successful candidate will be responsible for ensuring payments are applied correctly, resolving discrepancies, and generating manual invoices/credit notes. This role requires a strong commitment to customer service, with the ability to build relationships with customers and colleagues alike. The ideal candidate will have a keen eye for detail, excellent problem-solving skills, and a high level of accuracy and efficiency.

• Manage nationwide debt collection and perform account reconciliations
• Ensure correct application of payments and resolve discrepancies
• Provide exceptional customer service and build strong relationship

The ideal Receivables & Credit Administrator candidate brings a wealth of experience in customer-facing roles. She has demonstrated her ability to prioritise tasks effectively under pressure while maintaining a keen eye for detail. Her excellent communication skills enable her to build strong relationships with both customers and colleagues. She has working knowledge of an integrated Accounting system which she uses efficiently in her day-to-day tasks. Above all, she holds herself accountable for her work, demonstrating a high level of efficiency and accuracy in all she does.

• 2+ years’ experience in a busy customer facing role
• Ability to prioritise tasks and manage expectations effectively
• Strong attention to detail with high level of accuracy
• Excellent communication skills with the ability to build relationships
• Working knowledge of an integrated Accounting system
• High level of efficiency and accountabilit