Reception Administrator

at  Central and North West London NHS Foundation Trust

Are you a compassionate, friendly and efficient receptionist, ideally with experience working in the NHS or healthcare setting? We are seeking to recruit you to our Child and Adolescent Mental Health Service (CAMHS) Admin Team based at Eaglestone Health Centre in Milton Keynes.
At MK Specialist CAMHS, we are passionate about delivering first-class patient-centred, safe and effective mental health care to young people in Milton Keynes. Patients and their families/carers are at the heart of everything we do.

The post-holder will be responsible for providing essential administrative support to the team including:

• Staffing our reception desk
• Being a helpful and empathetic first point of contact for children, young people and families
• Data Entry and support
• Answering phones and taking messages

Your work will be a key part of the quality of our service, and of our patients’ experience. You will need to demonstrate the ability to deal with members of the public, clinical staff and partners, and to help resolve simple issues.
We are passionate about delivering first-class patient-centred, safe and effective care, whether it is in a hospital setting, in a community clinic or in the patients own home. Patients are at the heart of everything we do. Providing top quality care depends on our ability to employ the best people.
We’re always looking to recruit outstanding people who will go the extra mile to support our patients, colleagues, teams and the Trust. With every new employee were hoping to find our future leaders and well support our staff by providing opportunities to develop your career. With a diverse culture and equally diverse range of opportunities across mental health, community services, addictions, eating disorders, learning disabilities and more whatever stage of your career you’re at, there’s always a place for you at CNWL.
The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.
To provide an efficient, effective and high-quality clerical and reception support to the MK Specialist CAMHS team in Eaglestone Health Centre. To act as front of house and receive, assist, and direct various patients, staff, and visitors to appropriate services.
To provide general assistance and support basic administrative needs of the service. The postholder will be expected to work closely and in synergy with the wider admin teams in Core CAMHS, LIST and ADHD

• Staffing our reception desk
• Being a helpful and empathetic first point of contact for children, young people and families
• Data Entry and support
• Answering phones and taking message