Reception Manager

at  Sexy Fish Dubai Management

Sexy Fish Dubai is a luxurious dining and entertainment destination located in the heart of the vibrant DIFC scene. Inspired by its iconic London counterpart, Sexy Fish Dubai offers an exquisite fusion of innovative cocktails, world-class cuisine, and captivating ambiance. Our food takes its inspiration from Asian cuisine, with a focus on Japan – sushi, sashimi, tempura, and robata. The bar is known for offering the world’s largest Japanese Whisky Collection and prides itself on unique service standards and cocktail knowledge. As we prepare to redefine Dubai’s nightlife experience, we are seeking passionate and skilled individuals to join and be part of the one of the most anticipated Openings of 2024!
We are currently seeking a dedicated and accomplished Reception Manager to lead our front-of-house team. As the Reception Manager, you will play a central role in overseeing the reception area, managing reservations, and contributing to the overall success of our establishment. If you have a passion for hospitality, strong leadership skills, and a commitment to delivering exceptional service, we invite you to be a key influencer at our fabulous restaurant.

Key Responsibilities:

• Oversee the day-to-day operations of the reception area, ensuring high service standards.
• Manage and coordinate reservations, optimizing seating arrangements and guest flow.
• Supervise and mentor reception staff, providing guidance to maintain a positive work environment.
• Handle guest inquiries and concerns with professionalism and prompt resolution.
• Collaborate with the management team to organize and execute private events and functions.
• Ensure adherence to company policies, procedures, and quality standards.
• Contribute to maintaining a positive and inclusive atmosphere for both guests and staff.

Requirements:

• Proven experience as a Reception Manager or in a similar front-of-house role within the hospitality industry.
• Experience with Reservation Software.
• Strong organizational, communication, and interpersonal skills.
• Exceptional problem-solving abilities and a proactive approach to operational challenges.
• Ability to work in a fast-paced environment and manage multiple tasks efficiently.
• Familiarity with reservation systems and administrative tasks.

Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality.
We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.

• Oversee the day-to-day operations of the reception area, ensuring high service standards.
• Manage and coordinate reservations, optimizing seating arrangements and guest flow.
• Supervise and mentor reception staff, providing guidance to maintain a positive work environment.
• Handle guest inquiries and concerns with professionalism and prompt resolution.
• Collaborate with the management team to organize and execute private events and functions.
• Ensure adherence to company policies, procedures, and quality standards.
• Contribute to maintaining a positive and inclusive atmosphere for both guests and staff