Reception / Service Planner - Part Time
at RENTOKIL
Australia, New South Wales, Australia -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 20 Sep, 2024 | Not Specified | 21 Jun, 2024 | N/A | Customer Service Skills,Background Checks,Working Experience,Communication Skills,Computer Skills | No | No |
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Description:
At Rentokil Initial, we are proud to be the global expert in pest, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day.
We are looking for a Customer Service Superstar to join our team based in Alice Springs on a permanent part-time basis (25 - 30 hours per week) Negotiable for the right candidate
The Customer Care Executive working as reception and service planner is responsible for delivering a “wow” experience to our customers as a first point of contact for all divisions of Rentokil Initial. You will be required to handle inbound/outbound contact in a professional manner to preserve customer retention and initiate new business opportunities to existing customers that have been requested.
REQUIREMENTS -
- Previous working experience in a similar role (customer service/ administration/ account management)
- High attention to detail and excellent organisational skills
- Excellent customer service skills
- Intermediate computer skills
- Complaint handling and conflict resolution skills
- Ability to work under pressure, multi-task and work autonomously
- Outstanding verbal and written communication skills
- Love working in a team environment
The successful candidate must be able to pass a Pre-employment medical, as well as background checks.
ABOUT US -
Rentokil Initial is a member of the FTSE 100 of leading companies. This is a growing and successful business - we employ some 38,000 colleagues across 66 countries - and offer a wide range of learning and development programs for colleagues to enhance their skills.
If you’re the Customer Service Superstar we’re looking for, and you’re looking for a supportive company culture and a great opportunity for your career, click the Apply button now to submit your resume
Responsibilities:
- Providing support to national and key clients
- Drawing up contracts for services offered
- Processing purchase orders
- Planning and booking technician jobs for smooth client service
- Liaising with customers on a daily basis
- Processing enquiries efficiently and pro-actively resolving client issues
- Supporting the Customer Services, Sales and Services team and Operations Team to achieve targets and deliverables
- Make outgoing calls to our existing client database to promote our products and services
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Outsourcing/Offshoring
Sales / BD
Customer Service
Graduate
Proficient
1
Australia, Australia