Reception Team Member - YHA Bristol

at  YHA

JOIN OUR INCLUSIVE TEAM AT YHA - BE A PART OF SOMETHING SPECIAL

YHA Bristol Welcomes You to a Unique Place of Work!
YHA Bristol are looking to recruit a Reception Team Member for 15+ hours per week
YHA Bristol is a former waterfront grain house which has been sympathetically restored to offer relaxed, well-appointed accommodation amongst city-centre surroundings, ideal for a cheap city break or weekend away. The hostel’s bustling bar and stylishly decorated reception area is a great place for friends to meet up. It complements the industrial feel to the building and embodies both the vibrancy and quirkiness of Bristol as a destination.

Our hostel offers an entirely distinctive workplace, far from the ordinary office setting. At YHA Bristol, we believe in valuing our team members and ensuring they have access to great perks:

• Competitive hourly rate: We offer a pay of £11.44 (this role is flexible, 15+ hours per week, permanent contract)
• Exclusive benefits: Enjoy access to YHA’s staff discount and cashback portal, allowing you to save on your everyday purchases.
• Free YHA Membership: Receive a complimentary YHA Membership each year.
• Travel and adventure: Discover new places with 10 free hostel stays per year for you and up to 3 friends or family members.

There’s a multitude of advantages to being part of the YHA team. To explore more about the benefits we offer, visit our YHA Jobs website today. Join us for a unique work experience and discover the YHA difference for yourself.

LEARN MORE ABOUT US

To gain a deeper understanding of what it’s like to be a part of YHA, visit the ‘Working for YHA’ pages on our YHA Jobs website.
Join YHA, and let’s embark on this incredible journey together. Your unique perspective and experiences are valuable assets to our inclusive community.
PLEASE NOTE All relevant checks are in place to ensure safeguarding and legal requirements of safer recruitment are adhered to.
We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
YHA Job Title - Team Member
Keywords: Hospitality Assistant, Team Member, Hospitality Team Member, Receptionis

THE ROLE: A WARM WELCOME AWAITS YOU

As a Reception Team Member, you’ll play a pivotal role in creating memorable experiences for our guests. You’ll find yourself at the heart of our mission, making everyone feel at home, regardless of their background or circumstances.

WHAT YOU’LL BE DOING

• Sharing Local Insights: You’ll be a local expert, offering tips and knowledge about the area to all our guests, ensuring everyone feels at ease and informed.
• Leveraging Technology: Welcoming our guests with a smile, and ensuring their departure is as smooth as their arrival by utilising our systems for efficient guest check-ins and check-outs.
• Responsive Communication: Handling queries by phone and email, providing support with a friendly and helpful demeanour.
• Maintaining a Welcoming Space: Keeping our reception area tidy and inviting for everyone who walks through our doors.