Receptionist

at  AAA USA

JOB SUMMARY:

We are seeking a friendly, professional, and organized receptionist to join our team. The ideal candidate will be responsible for managing our front desk on a daily basis and performing a variety of administrative and clerical tasks.

REQUIREMENTS:

• Proven work experience as a receptionist or similar role.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Hands-on experience with office equipment (e.g., fax machines and printers).
• Professional attitude and appearance.
• Solid written and verbal communication skills.
• Ability to be resourceful and proactive when issues arise.
• Excellent organizational skills.
• Multitasking and time-management skills, with the ability to prioritize tasks.
• High school diploma or equivalent; additional certification in Office Management is a plus.

• Greet and welcome guests as soon as they arrive at the office.
• Direct visitors to the appropriate person or department.
• Answer, screen, and forward incoming phone calls in a timely manner.
• Ensure reception area is tidy and presentable, with all necessary stationery and materials (e.g., pens, forms, brochures).
• Provide basic and accurate information in-person and via phone/email.
• Receive, sort, and distribute daily mail/deliveries.
• Perform other clerical receptionist duties such as filing, photocopying, transcribing, and faxing.
• Maintain security by following procedures and controlling access (monitor logbook, issue visitor badges).
• Assist with scheduling appointments and updating calendars.
• Keep updated records of office expenses and costs.
• Perform other administrative support tasks, such as data entry, as needed.