Receptionist (Administrative Assistant)

at  Plymouth University

Join our dynamic team at the University of Plymouth’s Faculty of Health, where you can play a vital role in supporting our mission to address today’s most pressing healthcare challenges. As part of the Peninsula Medical School, one of England’s top medical schools, you’ll have the opportunity to contribute to the development of future healthcare professionals in a progressive and cutting-edge environment.
As our receptionist, you’ll be responsible for greeting visitors and providing assistance in person, over the phone, and via email. You’ll efficiently manage incoming and outgoing correspondence, including sorting emails and promptly responding to inquiries. Additionally, you’ll handle scheduling appointments and meetings. Assisting with data entry and record-keeping when needed will contribute to the seamless functioning of our office. Furthermore, you’ll support the administrative team by tackling ad-hoc tasks and projects with enthusiasm and efficiency.
We’re looking for candidates with previous experience in a receptionist or administrative assistant role, although it’s not mandatory. Excellent communication skills paired with a friendly and professional demeanor are essential to the success in this position. Strong organisational abilities, coupled with the capacity to multitask and prioritise effectively are key. Proficiency in the Microsoft Office suite, including Word, Excel, and Outlook, are required. You should be comfortable working both independently with minimal supervision and collaboratively as part of a team. Flexibility to adapt to changing priorities and thrive in a fast-paced environment will be key attributes for this role.
You will have experience operating effectively as a member of an administrative team within a customer service environment. A flexible and resilient attitude in an ever changing environment will be vital, alongside organisation skills, excellent IT skills (including spreadsheets and databases), the ability to proactively identify and seek resolutions to problems, and ability to work within tight deadlines. Good communication skills, team-work and data reporting are essential.
Experience working in a medical or education function/environment (or equivalent) would be desirable.
You will be based at the student-facing Faculty Office in the John Bull Building, Plymouth Science Park, Derriford although occasionally travel to other sites (primarily the University Main Campus) may be required.
There is an essential requirement within this role that you will be required to travel to and work at different University sites and/or other business locations that may not be easily accessible by public transport. Please refer to the job description for further information.
Please demonstrate how you meet the essential criteria outlined in the knowledge, qualifications, training and experience elements of the job description in your supporting statement.
For an informal discussion to find out more about the role then please contact Pete Easton and Jessica Tucker by email at peter.easton@plymouth.ac.uk and jessica.tucker@plymouth.ac.uk.
Interviews are likely to take place on Thursday 30th May 2024 and you will be notified if you have been shortlisted or not.
This is a full-time, permanent position, working 37 hours a week.
Flexible working options including job share will be considered.
We offer a competitive salary package and a generous pension and holiday scheme. We also offer a range of other benefits, including ongoing development opportunities.
A summary of our comprehensive benefits can be viewed here.
The Faculty of Health holds four Silver Athena Swan awards, which recognise our commitment to supporting gender equality within higher education.
A successful external candidate for this position would be employed by the University of Plymouth Services Limited, a wholly owned subsidiary of the University of Plymouth. Employees of the University of Plymouth Services Limited work alongside the University of Plymouth colleagues in delivery of Plymouth’s strategic vision, and will adopt the University of Plymouth’s HR policies and procedures in full unless otherwise stated.
The University of Plymouth is a diverse, welcoming community where everyone makes a difference and is encouraged to bring their whole selves to work. To find out more about our inclusive community, initiatives such as Athena Swan and the Race Equality Charter and our range of benefits / support mechanisms such as flexible working, staff networks and enhanced maternity, paternity & adoption leave please visit our Equality, Diversity and Inclusion webpages
We particularly welcome applicants from under-represented groups such as BAME/BIPOC and LGBT+.

Please refer the Job description for details