Receptionist/Administrator - Cambridge

at  The Family Law Group

ABOUT FAMILY LAW GROUP

We are a dynamic national law firm who specialise in all areas of family law and provide the very best advice to both private and legally aided clients. We believe that every client should be treated as if they are our only client, by listening to their concerns, understanding their needs, always being approachable and supporting them through difficult times.
We are an established legal practice with a diverse workforce spread out over 10 offices, specialising in all areas of family law including divorce & separation, child arrangements & social services, care proceedings, matrimonial finance & property, mediation, collaborative law, forced marriage and domestic abuse injunctions.
The ideal candidate will be self-motivated, ambitious, able to learn quickly and work diligently and professionally in pursuit of our clients’ instructions. You should be capable of prioritising work in such a way as to ensure that the firm’s caseload is progressed efficiently and so, excellent clerical, communication and administration skills will be required. The role involves other necessary tasks to aid in the progression and management of client cases.
In return you will be joining an exceptional team and a firm that has clear values and principles in place to enable its lawyers to achieve the best possible outcomes for their clients.
We offer all our employees the opportunity to develop and progress within the firm and provide these opportunities through training, support, and bespoke legal events. You will be joining a team that is headed up by some of the leading lawyers in this specialist area of law.

KEY REQUIREMENTS

• Answering calls from Clients and relevant parties and fielding them accordingly, taking messages where required and forwarding these on in a timely manner
• Taking client account payments over the phone/chasing outstanding payments
• Maintaining calendars accurately and updating information for appointments
• Sort and distribute incoming mail in a timely manner
• Sort any outgoing mail
• Photocopying/Scanning
• Maintain reception area/meeting rooms ensuring they are tidy at all times
• Meeting and greeting visitors to the office in a warm and friendly manner and addressing their questions and needs
• Naming documents correctly and filing on to Case Management system as and when required
• Closing files and archiving as and when required in a timely manner
• Advising Facilities Manager when resources run low/keeping an eye on stock levels
• Other relevant administrative duties deemed appropriate as and when required
• Adhering to GDPR guidelines and maintaining client confidentiality on a day to day basis
• Checking stock levels of stationery and other office supplies.
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We have an exciting opportunity for an enthusiastic and confident Receptionist/Administrator based at our Cambridge Office, working 35 hours per week, Mondayto Friday 9am to 5pm.
This candidate must have excellent interpersonal, communication and team skills with the ability to manage their own workload proactively and effectively and liaise and influence staff on all levels of the business.
The candidate should be forward thinking, with an eye for detail, professional, consistent, and confidential always.
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