Receptionist/Administrator

at  Central London Community Healthcare NHS Trust

CLCH Hertfordshire Adult Community Services - CLCH NHS Trust provides a range of Community Services, and the Hertfordshire Division is recruiting!
We are looking for an experienced, enthusiastic and flexible Receptionist/Administrator to work as part of our Sexual Health team.
There is a vacant post of 26hrs available on a part-time basis at Southgate Health Centre, Stevenage
Hours shown below are the base hours for the role, the successful applicant will be flexible, working hours to suit the needs of the clinic and be available Wednesday mornings twice a month for Training and Meetings.
Tuesday 2.00pm to 8.00pm (6 hrs)
Wednesdays 11.00pm to 5.00pm (6 hrs)
Thursday 2.00pm to 8.00pm (6 hrs)
Friday 8.30am to 5.00pm (8 hrs)
It is our vision to provide effective, efficient, non-judgemental, user-friendly, confidential and integrated services that deliver improvements in sexual health for the population of Hertfordshire. Flexible working is required to include central booking clinic cover and admin duties as required by the management team. The post holder will require flexibility to work evenings as and when required.
To maintain and promote at all times confidentiality and be aware of the sensitive nature of the Gum, HIV, sexual health and contraception service. The post holder will act on their own initiative in dealing with day-to-day issues.
Just as we care about our patients’ wellbeing, we care about yours!

WE CAN OFFER YOU:

A comprehensive induction into the community service followed by a local induction to introduce you to the role
Car lease scheme *T&C’s apply
Flexible working options
Annual travel card loan
Training, support and development in your career
To have a full look at our benefits and what it’s like working for us please go here: https://www.clch.nhs.uk/job/pay-and-benefits
To book appointments and manage cancellations or amendments in a timely manner
To take initial responsibility for the local resolution of problems that may arise with staff/clients and to deal with complaints according to CLCH (Central London Community Health NHS Trust) policy and procedures
To communicate effectively by competent use of email, telephone, written and face-to-face communication according to CLCH guidelines and customer care standards
To provide cover for other administrators/team members when necessary or as directed.
Please refer to Job description and personal Specification for outline of skills, knowledge and experience required

Please refer the Job description for details