Receptionist and Administration - Yarra Valley Nissan - Lilydale

at  Automotive Talent

ABOUT US:

Yarra Valley Nissan, a part of the Yarra Valley Motor Group, is a leading automotive dealership in Lilydale. We’re seeking a professional and enthusiastic Receptionist to join our dynamic team. As our customer’s first point of contact, you will play a vital role in representing our brand and providing exceptional customer service.

REQUIREMENTS:

• Proven work experience as a Receptionist, Front Office Representative, or similar role.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Hands-on experience with office and barista equipment
• Previous experience in automotive dealerships highly regarded
• Strong communication skills (oral and written) and the ability to handle multiple tasks simultaneously.
• Excellent organisational skills.
• A high school certificate and additional certification in Office Management are a plus.

ROLE SUMMARY:

As a Receptionist at Yarra Valley Nissan, you will manage our front desk daily and perform various administrative and clerical tasks supporting the dealership team. You will help create a welcoming atmosphere for our clients and ensure they receive a positive impression of our dealership.

KEY RESPONSIBILITIES:

• Greet and welcome guests as soon as they arrive at the dealership.
• Offer refreshments
• Answer, screen, and forward incoming phone calls.
• Ensure the reception area is tidy and presentable, with all necessary materials
• Provide administrative support for sales and vehicle stock control.
• Provide basic and accurate information in person and via phone/email.
• Receive, sort, and distribute daily mail/deliveries
• Schedule appointments and update the calendar.