Receptionist

at  Baptcare

About Us
At Baptcare, we care. Our Mission and Vision are lived through our WE CARE Values: for our residents, customers, clients, partners, and supporters; with the very young through to the very old, the vulnerable, with families through all of life’s stages and challenges.
Baptcare is a purpose driven organisation working across Victoria, Tasmania, and South Australia, providing residential and community care for older people and support to children, families, and people with disability, financially disadvantaged people and people seeking asylum.
Our Values are Wellbeing, Ethics, Co-creating, Accountability, Respect and Effectiveness ​. ​
About the Role
The Administration/Reception person provides general administrative support within the aged care facility under the direct supervision of the Residential Care and Services Manager. This position is the first point of contact for visitors and callers to the facility.
The Administration/Reception person will adopt a positive, efficient, and caring approach to staff, consumers, families, contractors, volunteers, and visitors of all types. The main purpose of this role is to undertake reception and office administration tasks allocated by the facility Office Manager.
Key Duties

Telephone reception including the taking of and distribution of messages
Front office reception including the taking of and distribution of messages; greeting of visitors in a friendly, warm, welcoming manner; accepting deliveries.
Receiving and sending of faxes
Processing and sorting of all incoming and outgoing mail
Simple word processing and data entry, photocopying, preparation of meeting agenda and minutes
Maintenance of office supplies and office equipment
Petty cash and banking
Limited liaison with Head Office, suppliers, staff, residents and families.
Report disrespectful or unkind behaviour displayed towards consumers, staff, volunteers and contractors directly to your supervisor
About You
You are passionate about utilising your administration skills in an industry that cares and values the wellbeing of the vulnerable. Solution focused and wanting to make a difference, you align your approach to strategize for achieving organisational and divisional goals. You are an employee that instils trust in your clients by demonstrating compassion and diligence.
Working as part of the facilities team, you collaborate with and support others, demonstrating respect in your day-to-day actions.