Receptionist & Booking Agent - Epping

at  Capital Radiology

ABOUT US

Capital Radiology are united by a shared vision: to be the diagnostic imaging specialists of choice, serving our communities with compassion, integrity, and precision. Our commitment to this vision means we are the first-choice provider for community-based diagnostic imaging.
We are a part of the Capitol Health community, which is a national network of community-based medical imaging clinics including the brands: Future Medical Imaging Group, Fowler Simmons Radiology, Imaging Olympic Park, Radiology Tasmania, Direct Radiology and Women’s Imaging. We’re a team of over 1000 medical experts and experienced staff who put people first.
Our focus is to provide affordable and accessible imaging services, supported by the latest technology, delivered by skilled and compassionate staff.

Excellent opportunity for a customer service superstar to join our small supportive team as a Medical Receptionist in our fast-paced clinic located at Epping, with a need to cover Kilmore in the short term, as well as working at our Niddrie and Sydenham sites. This is a full-time position.

As a medical receptionist you will be responsible for

• Managing all phone enquiries in a timely, professional, and confidential manner
• Front of house reception / Greeting patients upon arrival
• Schedule appointments for patients and referrers
• Issue patient invoices/receipts and process Medicare rebates as required
• Enter and update patient registration details
• Ensure the reception and waiting area is clean and presentable at all times

This is an outstanding opportunity for those who are eager to learn, driven, resilient and empathetic, whilst also possessing a strong customer service background.