Receptionist / Cashier- South Shore Hyundai

at  Atlantic Auto Group South Shore Hyundai

JOB DESCRIPTION

We are looking for a Receptionist/Cashier to join our team. This position is responsible for receiving/processing payments for services rendered, explaining the work performed, assisting with answering the phones, booking appointments, conducting follow-up calls, and answering client inquiries promptly and effectively.
We seek someone articulate, friendly, and who thrives in a fast-paced environment.

QUALIFICATIONS

• High school diploma or GED preferred
• Customer service experience preferred
• Reynolds and Reynolds experience preferred
• Must be dependable and follow assigned work schedule
• Must be able to address and answer customer requests via phone and e-mail
• Strong organizational skills and the ability to effectively multi-task
• Basic knowledge of computers
• Bi-lingual Spanish communication skills a plus
• Must pass a drug test and a background check
• Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress
• Excellent telephone skills
• Cash handling experience

WHY WORK FOR THE ATLANTIC AUTO GROUP?

The Atlantic Automotive Group provides the best opportunity for any Long Islander who wants to launch a career in the auto industry. Atlantic has locations all over Long Island. Atlantic brands include Genesis, Hyundai, Honda, Toyota, Kia, Chevrolet & Cadillac.
With over 1200 employees, Atlantic is clearly one of the major employers in Nassau and Suffolk Counties. As Atlantic continues to add new locations, finding new employees is a major priority.
The group firmly believes in cultivating talent from within, seeking out talented employees who can become Atlantic’s future managers. Factory training is offered to qualified employees seeking certification in sales, service, or parts. Each Atlantic location is like a small city that requires dedicated workers of varying skills and experience levels.
Atlantic is renowned for offering new opportunities to people with some automotive experience, ambitious workers with skills from other businesses, veterans who have served their country, both men and women, and/or to people of all backgrounds, ages, races, and nationalities.

• Ensures excellent service standards and maintains high customer satisfaction
• Answers incoming calls to the Service department and schedules appointments or directs callers when necessary
• Files/retrieves repair orders
• Takes detailed, accurate messages
• Closes out repair orders accordingly after payment is processed
• Completes daily deposit
• Sets and confirms appointments for Service department
• Greets customers with a friendly, professional attitude, answering any questions and/or directing them to the appropriate person or location
• Schedules service for customers either in person or on the phone
• Verifies customer appointments and all relevant customer information (name, phone number, VIN, mileage, etc.)
• Receives/processes payments for products and services and closes repair orders
• Prepares deposits and maintains a cash management system
• Performs other duties as assigned