receptionist

at  Charlottetown Veterinary Clinic

• Durée de l’emploi: Permanent
• Langue de travail: Anglais
• Heures de travail: 36 to 42 hours per week
• Education:
• Expérience:

EDUCATION

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
• or equivalent experience

COMPUTER AND TECHNOLOGY KNOWLEDGE

• Electronic medical records
• Switchboard 1-25 lines
• Electronic scheduler
• Word processing software
• Database software
• Electronic mail

WORK CONDITIONS AND PHYSICAL CAPABILITIES

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Attention to detail
• Sitting
• Combination of sitting, standing, walking

EXPERIENCE

• 2 years to less than 3 years

• Greet people and direct them to contacts or service areas
• Provide basic information to clients and the public
• Obtain and process information required to provide customer service
• Operate switchboard or telephone system
• Record and relay information
• Schedule and confirm appointments
• Send invoices
• Maintain work records and logs
• Receive and issue payments
• Perform clerical duties, such as filing and sorting and distributing mail
• Answer telephone and relay telephone calls and messages
• Calculate billing charges
• Monitor mobile radio or telephone
• Provide emergency services
• Relay service to persons with disabilities
• Perform data entry
• Provide customer service