Receptionist cum admin (part time)

at  FRENCH LANGUAGE STUDIO PTE LTD

Our language centre is looking for a receptionist / customer service. We are located at the heart of Katong / Joo Chiat area.

Role :

• Handle clients inquiries (walk-in, phone, email, whatsapp messages…)
• Resolve issues and escalate issues as required (claims, schedule conflicts, last minute cancellations)
• Ensure daily operations (taking payments, recording new registration, follow-up of students, printing of attendance sheets, rescheduling…)
• Tidy-up classrooms between lessons when needed
• Working hours Mon to Fri 1.30pm to 7.30pm

Requirements :

• 1st experience as in customer service, sales or receptionist, preferrably in education/tuition/school
• Good presentation and customer-oriented
• Comfortable with clients face to face and over the phone
• Dynamic, self-driven, professional and reliable
• Proficient with Office, email

• Handle clients inquiries (walk-in, phone, email, whatsapp messages…)
• Resolve issues and escalate issues as required (claims, schedule conflicts, last minute cancellations)
• Ensure daily operations (taking payments, recording new registration, follow-up of students, printing of attendance sheets, rescheduling…)
• Tidy-up classrooms between lessons when needed
• Working hours Mon to Fri 1.30pm to 7.30p