Receptionist

at  Emergent

• Permanent Opportuntiy
• North Shore Location
• Free Car Park and Gym Membership
  The B:HIVE Receptionist role is integral to the delivery of the overall experience of the B:HIVE Community, Event Space, and greater Smales Farm. You create the first impression and shape the type of experience all members and their visitors have whilst at the B:HIVE.
  An exciting opportunity has arisen for a receptionist to support the team and serve as the face of the company. This role goes beyond and beyond a typical receptionist duties. You’ll be part of a welcoming and collaborative team. Expect a busy and challenging position.

Duties will include :

• Providing exceptional customer service to our members through being a proactive problem solver, ensuring all issues are dealt with promptly and responsibly
• Ensuring effective, consistent application of all operational systems and processes, and identifying areas for improvement.
• Supporting the Community Manager in the delivery of the Community Programme, including key events
• Delivering on all processes outlined in the Front Desk Guide such as room bookings , generating access passes and liaising within clients over the telephone
• Organising the mail and courier pick up/delivery services, including the delivery of mail throughout the building
• Ensuring the B:HIVE is always presented to a high standard and sharing responsibility of floor checks
• Organiisng the shared facilities, including breakout zones, meeting rooms, ground floor and event spaces ensuring they are kept tidy and always presented to a high standard.
• Supporting the Community & Events Coordinator in the running of the Ground Floor Events space, to include the set-up of the Auditorium, Seminar Room and Board Rooms

Preferred Requirements Include :

• Punctuality and excellent time management
• Having a passion to deliver an exceptional service to clients and customers
• Prioritising workload to ensure work of the greatest importance to the business is undertaken with urgency and to a high standard.
• Demonstrating initiative and excellent interpersonal communication skills with an emphasis on networking.
• Complying with all employment obligations, and responsibly managing all business resources.
• Having the ability to trouble-shoot any technology problems (related to Wi-Fi, Nexudus or printing) with members in a friendly manner and to learn competency in solving technology problems – and to escalate to the IT manager only when needed.
• Demonstrating through own actions a commitment to Health and Safety at work when undertaking work or observing others in the workplace.

If this sounds like you, apply today! For a confidential discussion call Megan on 09 984 1953.
Emergent specialises in providing experienced and skilled temporary and permanent staff to a wide variety of businesses. Our team are a long-standing and well-established team of recruitment professionals. We offer a fresh approach to recruitment, and we are passionate about what we do, which is why our brand is synonymous with quality and professionalism.
For more information on this role and other opportunities, please visit www.emergent.co.nz.
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Please note: It is a requirement that you must already hold a NZ Passport or valid working visa to apply for this role

• Providing exceptional customer service to our members through being a proactive problem solver, ensuring all issues are dealt with promptly and responsibly
• Ensuring effective, consistent application of all operational systems and processes, and identifying areas for improvement.
• Supporting the Community Manager in the delivery of the Community Programme, including key events
• Delivering on all processes outlined in the Front Desk Guide such as room bookings , generating access passes and liaising within clients over the telephone
• Organising the mail and courier pick up/delivery services, including the delivery of mail throughout the building
• Ensuring the B:HIVE is always presented to a high standard and sharing responsibility of floor checks
• Organiisng the shared facilities, including breakout zones, meeting rooms, ground floor and event spaces ensuring they are kept tidy and always presented to a high standard.
• Supporting the Community & Events Coordinator in the running of the Ground Floor Events space, to include the set-up of the Auditorium, Seminar Room and Board Room