Receptionist

at  EY

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

SKILLS AND ATTRIBUTES FOR SUCCESS

• Committed to contributing to a strong team culture to ensure success
• Develop and maintain relationships to efficiently leverage expertise
• Sound judgement regarding confidential and sensitive matters
• Proven ability to meet multiple and/or unexpected deadlines in a demanding environment
• Aptitude to differentiate when to act independently or team with others

YOUR KEY RESPONSIBILITIES

As the Receptionist and first point of contact for the firm you are the face of EY. You are a driven workplace services professional who enjoys working in tandem with your colleagues while striving to understand and anticipate customer’s needs to exceed expectations. Your key responsibilities also include:

• Greeting visitors: Receive & welcome visitors to the office in a professional, courteous manner
• Incoming calls: Answer queries and directs calls
• Security badges: Maintain and track all visitor and temporary building and/or office security badges
• Electronic Visitor Log: Check visitors in & out, providing the appropriate security badge if needed, and informing appropriate EY staff of their arrival
• Light housekeeping: wiping down counters, emptying dishwasher, maintaining reception area
• Meeting preparation: Coordinate meeting room books, room set up, including ordering catering, tear down/clean up
• Mail/courier: sorting, distributing documents & packages; preparing documents and packages for pick up or delivery
• Equipment management: Understand and operate office equipment, place service calls as needed
• Supply provisioning & inventory control: Ordering, maintaining & distributing office supplies
• Reception Reference Manual: Refer to and update reception manual as needed
• Assistance to colleagues: Assist Executive Assistants with administrative support tasks as time allows
• Serve as the backup liaison for managing GTA Event Tickets, ensuring seamless coordination in the absence of the primary responsible individual.
• Overtime required as needed

TO QUALIFY FOR THE ROLE, YOU MUST HAVE

• Exceptional client service experience
• Strong oral communication skills, including active listening