Receptionist & Facilities Coordinator

at  Afca

Company Description
As a financial ombudsman, we are a for-purpose organisation that provides a free service for individuals and small businesses. We listen to and work with our customers and their financial firms to find solutions to complaints which have gone unheard or unresolved. This is your opportunity to make a difference.
Job Description
The Receptionist/Facilities Coordinator is responsible for front-of-house services and facilities coordination services for AFCA across our Sydney office. Our offices are located in the heart of Sydney’s CBD on George street with a vibrant workplace culture and amazing organisational benefits.

QUALIFICATIONS

• Previous Reception or Concierge experience.
• A positive and friendly approach in line with AFCA’s values!
• Demonstrate experience in supervision of maintenance contractors.
• Excellent interpersonal and verbal communication skills.
• Strong attention to detail, ability to prioritise work and meet deadlines.
• Great organisational skills

TO APPLY

If you are passionate about how we drive fairness in the financial sector and are looking for an organisation that values the human in all of us, we encourage you to apply – even if you don’t meet every single criterion.
We encourage applications from people of all ages, cultures, abilities, sexual orientation and gender identities. We strive to provide a recruitment experience that’s fair, inclusive and accessible. If you have any specific accessibility requirements, please reach out to the recruiter who is managing this process or email us at Careers@afca.org.au. We also offer flexible working at AFCA and as such even if a role is advertised as full-time, we invite conversations around other working arrangements and would still encourage you to apply.
AFCA is a 2024 Circle Back Initiative Employer - we are committed to responding to every applicant

• Welcome AFCA staff and visitors, providing support in using the amenities of our office.
• Administer Registration of visitors in accordance with AFCA’s security and access policy
• Maintain Boardroom and meeting room facilities.
• Registration and coordination of maintenance contractors in accordance with AFCA’s contractor policy.
• Coordination of daily office cleaning services.
• Organise and coordinate catering and supplies as required for meetings and events.
• Responsible for the maintenance and ordering of office stationery and other office consumables as required.
• Coordinate all incoming and outgoing courier services.
• Operate in a hands-on and people first environment with exposure to key stakeholders