Receptionist

at  GMP Group

JOB DESCRIPTION:

• Promote good working relationships between the Sales Gallery and all other departments, ensuring clear lines of communication are maintained.
• Maintain a professional and high standards of appearance and demeanour.
• Lead by example by maintaining high standards and professional leadership, inspire, motivate and be an active hands-on participant.
• Assist the Sales Manager in the overall efficient operation of the Sales Gallery as well as generation of reports.
• Respond to and manage in a timely manner any guest concerns or complaints in conjunction with any relevant departments i.e. Marketing, Customer Delivery.
• Ensure all guests are greeted and registered in a timely manner, and that all gallery administrative support associates provide the highest level of guest service in their interaction with tour guests at all times.
• Ensure that all cash operation accounts are regularly checked and audited and any discrepancies are immediately reported to the Finance department and Sales Manager.
• Ensure that Sales Gallery facilities, property and assets are maintained to a high standard at all times.
• Managing inventories and ordering and invoices of items
• Completing reports required for sales and encore operations.
• To prepare welcome letters & deliver to hotels for Preview Packages overseas guests (when travel resumes)
• Handling monthly auditing with Finance team.
• Administrative tasks on adhoc basis as assigned

Please refer the Job description for details