Receptionist

at  Hackensack Meridian Pascack Valley Medical Center

Overview:
Join our team as a day shift, full-time, Bergen Medical Group Receptionist in Montvale, NJ.
Fulfilling your purpose begins here:

People First, Always. Here’s how we take care of our people:

• Medical, vision, dental health insurance, health savings account / flexible spending, competitive pay, paid time off, 401k retirement plan with company match, employee assistance program and more.

Your team is bigger than your department:

• Hackensack Meridian Pascack Valley Medical Center is a 128-bed, full-service, acute-care community hospital with a new emergency department, a state-of-the-art maternity center, a women’s imaging center, and an ICU.
• We believe healthcare is a team sport and every player has something to contribute. We show compassion, celebrate differences and treat one another with respect.

Responsibilities:

• Enter, maintain, and reports all medical history, medical coding, and filing claims using Electronic Medical Record (EMR) system.
• Promptly investigate all outpatient denials pertaining to diagnosis and procedure coding.
• Updates all patient files and make sure documents are accurate, confidential, and compliant.
• Greets, check in and checkout patients, and advises other medical staff of arrival of patient’s.
• In coordination with the MRS, assist in maintaining inventory of necessary supplies and assists with maintaining inventory on all instruments.
• Address and request referrals and other insurance authorizations. As well as, passing along patient information for prescription, x-ray or lab requisitions to necessary parties. This includes, calling pharmacies, hospitals, and labs.
• Schedule appointments, reschedule, follow up with no calls, no shows, the discharge of patients, and follow up appointments.
• Answer inbound calls to the practice, as well as, greet vendors and set vendor appointments. Will convey messages in writing, electronically, and verbally.
• Will maintain Physicians calendars, prepares doctors notes, return to work, school, or leave notices and all other correspondence as directed.
• Scanning, filing, and faxing documents, as well as, prepare and sort mail.
• Ensure the waiting and reception areas are kept orderly and clean, and will report on any damages of furniture, supplies, or equipment.
• Act as a liaison with patients, referrals, general practitioners, health care professionals, and patient’s family member in a compassionate and kind manner.
• Other office responsibilities, assigned by supervisor or Physician, as deemed necessary.

Qualifications:

Job Requirements:

• 1 - 3 years experience in a hospital or physician practice setting

Preferred Job Requirements:

• Associates, High School Diploma, or GED equivalent; higher education may be substituted for experience
• Basic to intermediate EMR knowledge
• Basic to intermediate Microsoft Office knowledge

• Enter, maintain, and reports all medical history, medical coding, and filing claims using Electronic Medical Record (EMR) system.
• Promptly investigate all outpatient denials pertaining to diagnosis and procedure coding.
• Updates all patient files and make sure documents are accurate, confidential, and compliant.
• Greets, check in and checkout patients, and advises other medical staff of arrival of patient’s.
• In coordination with the MRS, assist in maintaining inventory of necessary supplies and assists with maintaining inventory on all instruments.
• Address and request referrals and other insurance authorizations. As well as, passing along patient information for prescription, x-ray or lab requisitions to necessary parties. This includes, calling pharmacies, hospitals, and labs.
• Schedule appointments, reschedule, follow up with no calls, no shows, the discharge of patients, and follow up appointments.
• Answer inbound calls to the practice, as well as, greet vendors and set vendor appointments. Will convey messages in writing, electronically, and verbally.
• Will maintain Physicians calendars, prepares doctors notes, return to work, school, or leave notices and all other correspondence as directed.
• Scanning, filing, and faxing documents, as well as, prepare and sort mail.
• Ensure the waiting and reception areas are kept orderly and clean, and will report on any damages of furniture, supplies, or equipment.
• Act as a liaison with patients, referrals, general practitioners, health care professionals, and patient’s family member in a compassionate and kind manner.
• Other office responsibilities, assigned by supervisor or Physician, as deemed necessary