Receptionist

at  Kelsian Group

• Based at our Edinburgh Depot
• Modern and progressive public transport provider
• Full time - permanent role – 9.00am to 5.00pm – Monday to Friday.

THE OPPORTUNITY

We are currently seeking a full-time front-of-house receptionist to join our team in Edinburgh. The responsibilities of this role include managing front desk activities, assisting in various administrative tasks, and ensuring a seamless operation within the office.

REQUIREMENTS:

• Previous experience working as a receptionist, or in a similar role is desired as is a professional appearance and attitude.
• Strong written and verbal communication skills are required as is proficiency in using office software, databases, and equipment.
• Should possess strong organisational and multitasking abilities and the ability to work well under pressure and handle difficult situations with tact and diplomacy.

• Greet and welcome clients, visitors, and employees with a positive and friendly attitude and ensuring security protocols are followed.
• Managing lost property and the associated enquiries within established policies and procedures.
• Administrative tasks include sorting and notifying receivers of mail, packages, and deliveries, scanning and data entry, filing, ordering uniforms and stationery, managing driver licenses and accreditations.
• Processing customer complaints and referring to the appropriate personnel for resolution.
• Providing support to the Senior Administrator in processing payroll and accounts functions.
• May be required to relieve reception at other Torrens Transit Depots.