RECEPTIONIST (m/f/d)

at  Salzburg Global Seminar Inc

Are you passionate about providing exceptional service to guests? Do you excel in communication with a positive attitude and a hands-on approach to customer service? If so, we invite you to become a part of our team at Hotel Schloss Leopoldskron in Salzburg, Austria as a Receptionist! Join us in creating unforgettable experiences for our guests.

WHO WE ARE

At Hotel Schloss Leopoldskron, we’re more than just a hotel - we’re a social enterprise operated by the NGO Salzburg Global Seminar. Our mission is to challenge current and future leaders to shape a better world by reducing social and economic inequality, promoting racial and gender equity, supporting good governance, and protecting our climate to ensure the sustainability of human societies.

As our Receptionist, you’ll be the face of Schloss Leopoldskron, ensuring our guests have a memorable experience from the moment they arrive. Your tasks will include:

• Ensuring a smooth check-in and check-out service
• Checking arrivals lists to welcome guestsLooking after our VIP guests and accompanying our guests staying in suites at the castle
• Assisting our guests with their stay in Salzburg (e.g., booking services or restaurants, confirming travel arrangements, taking messages) and giving insider tips and recommendations about the city handling customer complaints and escalating them to the management if necessary
• Preparing drinks as well as some snacks in the Meierhof Café adjacent to the reception