Receptionist (m/w/d) 19,80 € per hour

at  Securitas Deutschland

Company Description
Every day, our more than 21,000 everyday heroes and sheroes ensure that people in Germany feel safer. We at Securitas take care of you - because you take care of people’s safety.

As of today, we are looking for a Receptionist (m/f/d) with a Security Guard IHK Examination according to §34a GewO (Sachkundeprüfung gem. §34a GewO) to work for one of our international clients in Kleinmachnow.

• Full time
• Monday – Friday 9 hours per day

Job Description

Your Key Responsibilities as a Receptionist:

• Perform front-of-house duties, greeting staff and signing in visitors ensuring adherence to the Customer’s Visitor Management Policy
• Create and allocate ID/access badges as well as challenging those Customer staff who are not adhering to related badging policies
• Serve as the first point of contact for all visitors to the Premises and maintain strong geographically awareness of their local surroundings
• Takes ownership of the reception service, including events related responsibilities and organization, liaising with Event Hosts pre, during and post Event as single (local) point of contact
• Always provides excellent customer service
• Be proficient in answering phones, emails and in using standard IT systems
• Receives and routes delivered items in line with Customer policy and procedure, including Sorting Hat and Executive Mail
• Provides general administrative and clerical support
• Manages high volume lobby while simultaneously keeping reception area organized
• Arrange for ground transportation as needed
• Additional projects and duties as assigned, example working very closely with the Security team

Qualifications

Technical Qualifications:

• Expert knowledge in accordance with §34a GewO (Sachkundeprüfung gem. §34a GewO)
• First Aid Training
• De-Escalation training
• Prior Security Industry experience preferred
• Previous experience in heavy volume customer service
• Excellent computer skills, specifically in MS Office Suite and Web. Ideally you have good Microsoft Excel & Word skills
• Driving licence class B preferred & own car
• During your communications with clients, you demonstrate your excellent German and English language skills
• Team player with an enthusiastic, proactive attitude
• Ability to work both independently, using their own initiative, and within a team
• Flexible approach to work to suit business needs
• Ability to go above and beyond to support the Customer
• Understanding of relevant local laws to aid in effective job delivery

Additional Information

WE LOOK FORWARD TO GETTING TO KNOW YOU!

If you have any questions or other concerns, you can reach us by phone, Monday to Friday from 08:00 to 17:00, at 030501000234.
Your contact person: Mike Sterling - Recruiting Specialist Region Berlin

THIS IS WHO WE ARE!

Securitas is the market leader for security services: In the world and in Germany. Our tasks? As numerous and varied as our employees.
We employ 358,000 people in 45 countries worldwide, including 21,000 employees in Germany. Our diverse customer properties, broad customer base and strong team spirit offer you stability and variety in your work.
With our values of Honesty, Attentiveness and Helpfulness, our goal is to make the world a safer place.

• Perform front-of-house duties, greeting staff and signing in visitors ensuring adherence to the Customer’s Visitor Management Policy
• Create and allocate ID/access badges as well as challenging those Customer staff who are not adhering to related badging policies
• Serve as the first point of contact for all visitors to the Premises and maintain strong geographically awareness of their local surroundings
• Takes ownership of the reception service, including events related responsibilities and organization, liaising with Event Hosts pre, during and post Event as single (local) point of contact
• Always provides excellent customer service
• Be proficient in answering phones, emails and in using standard IT systems
• Receives and routes delivered items in line with Customer policy and procedure, including Sorting Hat and Executive Mail
• Provides general administrative and clerical support
• Manages high volume lobby while simultaneously keeping reception area organized
• Arrange for ground transportation as needed
• Additional projects and duties as assigned, example working very closely with the Security tea