Receptionist - Newport News

at  CBRE

Posted
23-Feb-2024
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Administrative
Location(s)
Newport News - Virginia - United States of America
Global Workplace Solutions (GWS) - Local is a hard services-led, tailored facility management solution. We self-perform hard services while partnering with best-in-class soft service providers to offer custom facility and project management solutions to our clients. We focus on empowering our team with a high-level of downstream accountability resulting in an agile and efficient service delivery.
In addition to our core facility and project management capabilities, our platform offers direct access to our Best-in-Class services including ESG, Security Consulting, Workplace Strategy, and Workplace Experience.

ABOUT THE ROLE:

As a CBRE Receptionist, you will provide administrative tasks to a department or office. This includes greeting visitors, answering calls, setting up meeting rooms, and other duties. This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building.

WHAT YOU’LL DO:

Receive and direct incoming calls to appropriate personnel and voicemail.
Greet clients, applicants, and visitors upon arrival. Issue visitor passes and parking validations and follow security protocols.
Schedule and prepare meeting and conference rooms. This includes room setup, placing catering orders, and securing technological equipment. Request building and housekeeping services as needed.
Perform general clerical duties including distributing office faxes and packages and ordering office supplies.
Track incoming and outgoing packages, mail, and freight. Arrange messenger service as needed. Arrange hospitality services for guests such as transportation, tickets, reservations, etc.
Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.
Impact through clearly defined duties, methods, and tasks are described in detail.
Deliver own output by following defined procedures and processes under close supervision and guidance.