Receptionist/Office Assistant

at  Phelps Uniform Specialists

SKILLS & QUALIFICATIONS

• High school diploma or general education degree
• Exceptional oral and written communication skills, including strong spelling, grammar, and punctuation
• Excellent organizational skills, ability to prioritize, and comfortable working independently
• Must be committed to providing outstanding customer service and demonstrate strong interpersonal skills
• Proficient with Microsoft Office applications (Word, Excel, Outlook)

• Greet visitors in a friendly and professional manner
• Provide visitors with information and direct them accordingly
• Answer phone calls and direct callers to the appropriate party
• Taking and delivering messages
• Ensure receptionist area is tidy and presentable
• Provide basic and accurate information in-person and via phone/email to visitors/callers
• Maintain office security by following safety procedures and controlling access into the building
• Process customer payments
• Confirm signature during customer order pickup
• Assist with filing
• Coordinate sample orders and cancels
• Demonstrate basic knowledge of Phelps products, services, programs, promotional offers
• Assist with other minor office responsibilities and customer service