Receptionist/Office Clerk

at  Norfolk Iron Metal Co

Norfolk Iron and Metal is seeking a receptionist who will be responsible for providing administrative support to the Durant, IA branch, including coordinating various activities, maintaining records, and customer service

Job Duties:

• Answer all incoming telephone calls, assist callers with questions as needed, and transfer calls to the appropriate department/employee.
• Always maintain professional appearance and behavior.
• Greet all visitors to the company, and either direct them to the appropriate department of employee or call the appropriate department or employee informing them of the visitor.
• Sort and distribute incoming mail as well as prepare outgoing mail.
• Assist in office management, organization and cleanliness procedures.
• Serve as back-up to receiving clerk.
• Monitoring office inventory and ordering supplies
• Scanning documents and printing invoices.
• Helping research and plan branch events and activities.
• The receptionist may be asked to perform other duties as specified by the supervisor/leadership team.
• Must be able to attend work on a regular basis.

Knowledge, Skills, Aptitude

• Excellent oral and written communications.
• Proficiency in Microsoft products, including PowerPoint is desired
• This person must be able to demonstrate confidentiality when dealing with personnel issues and critical thinking skills
• Strong customer service background
• Attention to detail

• Answer all incoming telephone calls, assist callers with questions as needed, and transfer calls to the appropriate department/employee.
• Always maintain professional appearance and behavior.
• Greet all visitors to the company, and either direct them to the appropriate department of employee or call the appropriate department or employee informing them of the visitor.
• Sort and distribute incoming mail as well as prepare outgoing mail.
• Assist in office management, organization and cleanliness procedures.
• Serve as back-up to receiving clerk.
• Monitoring office inventory and ordering supplies
• Scanning documents and printing invoices.
• Helping research and plan branch events and activities.
• The receptionist may be asked to perform other duties as specified by the supervisor/leadership team.
• Must be able to attend work on a regular basis