Receptionist, Part-Time - 4656

at  Cambridge University Press Assessment

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Job Title: Receptionist, Part-Time
Salary: £22,200-£26,400 (Pro Rata) per annum
Location: Whittlesford, Cambridge UK
Contract: Fixed Term Contract, Site Based, Part time (Thurs & Fri)
We are delighted to offer this fantastic part time opportunity to join us as Receptionist, on a fixed term basis for 12 months. In this role, you will be instrumental in making a positive difference by providing a high level of reception service at our Whittlesford Reception desk, whilst ensuring a very warm welcome to our external and internal customers.
We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge.

WHY JOIN US

Joining us is your opportunity to pursue potential. You’ll belong to a collaborative team that’s exploring new and better ways to serve students, teachers and researchers across the globe – for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.
Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it’s safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background.
We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communitie

The role will be fast paced with no two days being the same. As Receptionist, you will provide a positive all-round experience of our organisation and culture. Working closely with the Reception Supervisor you will be part of a large diverse team.

Key responsibilities include:

• Providing a warm welcome to all customers, delivering a consistently high standard ensuring a positive visitor experience and customer satisfaction across our reception desks.

Referral point for staff and colleagues within organisation, supporting the business by providing contact point to all colleagues as and when required.
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Managing the arrival and security of all visitors and staff to the company, operating badge access system in line with company security policies.
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Providing an efficient switchboard service re-directing all calls received to the correct destination ensuring efficient customer service.
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Delivering high quality customer service in reception administration which includes all relevant inboxes, as well as administration of additional tasks within organisation.
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Administration of meeting room bookings process as required, authorising and overseeing customer focussed meeting facilities, managing hospitality requests.
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- Administration of Pool Cars, bikes and parking, arranging bookings. Ensuring all records and information are up to date.
If you would like to know more about this opportunity and what will make you successful, please see the full job description attached to the bottom of this vacancy on our careers site.