Receptionist (Part-time)

at  Brighton College

THE SUCCESSFUL CANDIDATE WILL HAVE EXPERIENCE IN THE FOLLOWING AREAS:

• Excellent interpersonal and customer-facing skills, with a focus on delivering a ‘five star’ customer service.
• A collaborative team player.
• Excellent literacy skills.
• Initiative and ability to work unsupervised.
• Ability to cope with a busy routine and to multitask.
• Understanding of the continuous need for confidentiality, tact and discretion.
• Welcoming and calm manner, with an ability to deal with people at all levels.
• Comfortable working in a busy customer-facing environment at all times.
• Smart and appropriately formally dressed.
• Aware of the responsibility of representing the College to staff and visitors on the front desk.
• Dependable with a strong work ethic and professional attitude.

• Managing the switchboard, dealing with calls in a professional and friendly manner.
• Welcoming visitors, parents, staff and pupils managing their queries effectively.
• Accurate message taking and recording for distribution.
• Arranging taxis for visitors, pupils and staff.
• Providing tea and coffee for visitors and staff as required.
• To manage the safe return home of pupils at end of day via taxi/in liaison with the Transport Manager when they have missed the school bus.
• Assist with pupil registration using the College database.
• Franking and arranging post to be couriered.
• Assist with providing a Box Office facility for College and outside events.
• Assisting with the keeping of various records – pupil absence/lateness, telephone lists and fire records etc – and updating the switchboard etc.
• Ordering and managing stationery supplies as necessary.
• Managing confidential information with discretion.
• Assist on up to 4 Saturdays per academic year with Admissions events including Open Mornings and other College events.