Receptionist - part time
at Valor Hospitality
Manchester M5, England, United Kingdom -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 08 Jul, 2024 | GBP 11 Hourly | 08 Apr, 2024 | N/A | Good communication skills | No | No |
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Description:
WHAT’LL MAKE YOU A GREAT FIT FOR US HERE AT VALOR
On a scale of one to ten, how warm are your welcomes & goodbyes?
When it comes to customer service will you go to infinity and beyond?
We’re looking for someone who puts the “good” in good mornings as well as goodbyes to help us give every single one of our guests a red-carpet worthy welcome!
At Valor Hospitality, we’re on a mission to redefine hospitality and to help our guests make memories that last a lifetime. Therefore, we need someone who can not only make a great first impression but a lasting one!
As a receptionist, you’ll be the face of the hotel, greeting our guests day in day out. You’ll be the first point of contact for our guests, you’ll need to know our hotel like the back of your hand and have a skill for problem solving.
If your calling is customer service and you’re a wizard of welcomes, we’d love to hear from you!
HOTEL DESCRIPTION
AC Hotels by Marriott is a design-led lifestyle brand which originated in Europe and is aimed at the creative, well-travelled guest. Each AC Hotel is designed to reflect the uniqueness and character of its urban location. Close to the cutting edge innovation of Media City and the cultural offering of The Lowry, the 142-room hotel offers easy access to a vibrant and regenerated Salford Quays area. AC Hotels focus on offering the essentials of a beautiful stay and guests can enjoy; modern guest rooms, the AC Lounge, a multi-function space which operates as a creative area during the day and a social hub at night, the AC Kitchen serving an European-inspired breakfast, the AC Library an informal space to relax and meet, mobile check-in and out, Wi-Fi everywhere, flexible meeting space which can cater for up to 100 people and a 24-hour fitness centre.
Valor Hospitality Europe has established itself as a respected, successful and dynamic management company, known for having highly engaged people, delivering great levels of hospitality with commercial expertise second to none.
Please visit https://valorhospitality.com/ to learn more about our existing hotels, other exciting job opportunities and our company.
Responsibilities:
THE ROLE
As ‘Receptionist’ you’ll be on the front line, delivering on our mission!
You’ll be delivering attentive customer focused service, understand brand standards and enjoy working as part of a successful team.
WHAT YOU’LL BE DOING
- Top quality Customer service
- Working as part of a great team
- First point of contact for our guests
- Checking guest in and out, processing payments
- Good knowledge of the hotel facilities and services we offer
- Maximising revenue through upselling and room sales
- Administration and Technology savvy
- Available to work when the team and customer needs you
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Hospitality
Hotels / Restaurants
Office Administration, Hospitality
Graduate
Proficient
1
Manchester M5, United Kingdom