Receptionist, Personal Debt Solutions

at  BDO

PUTTING PEOPLE FIRST, EVERY DAY

BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a people-first culture with a high priority on your personal and professional growth.

YOUR OPPORTUNITY

Our St. John’s office is looking for a Receptionist to join the Office Administration team and own the following responsibilities:

• Attending to customer inquiries; whether by phone or walk-in, in a timely and professional manner
• Receiving and routing calls, providing directory assistance and directing inquiries to proper departments or individuals
• Providing administrative support to the local partner and staff within the office and coordinating and scheduling meetings with clients and for office functions
• Handling various administrative tasks, including but not limited to submission of invoices for payment, letters, calendar management, meeting coordination, various office duties, etc..
• Receiving and processing payments
• Maintaining the front desk and reception area in an organized and professional manner
• Sort and deliver incoming mail, cheques and courier packages, post outgoing mail
• Assisting in set up of meeting rooms for training and various events
• Maintain appearance and cleanliness of kitchen and meeting rooms
• Ensure reception is open/closed appropriately, ensure security requirements are set each night and holidays
• Providing administrative support where needed to team including, but not limited to, document preparation, electronic filing of documents internally and externally, maintaining a shared email inbox with other reception team.
• Various other duties as required

How do we define success for your role?
⢠You demonstrate BDO’s core values through all aspects of your work: Integrity, Respect and Collaboration
⢠You understand your client’s industry, challenges, and opportunities; client describe you as positive, professional, and delivering high quality work
⢠You identify, recommend, and are focused on effective service delivery to your clients
⢠You share in an inclusive and engaging work environment that develops, retains & attracts talent
⢠You actively participate in the adoption of digital tools and strategies to drive an innovative workplace
⢠You grow your expertise through learning and professional development.

YOUR EXPERIENCE AND EDUCATION

• Experience in a professional reception role and general administrative duties is advantageous
• A Business Diploma, Office Administration course or similar is highly regarded
• Ability to stay organized within a busy work environment
• Ability to support high level management demands with a strong attention to detail
• Deadline and detail-oriented with the ability to work independently
• Exceptional time management, organization and prioritization skills
• Ability to work with and maintain confidentiality with sensitive information
• Professional demeanor
• Proficiency with Microsoft Office Suite
• Excellent communication and interpersonal skillsAbility to work flexible hours and overtime as needed

• Attending to customer inquiries; whether by phone or walk-in, in a timely and professional manner
• Receiving and routing calls, providing directory assistance and directing inquiries to proper departments or individuals
• Providing administrative support to the local partner and staff within the office and coordinating and scheduling meetings with clients and for office functions
• Handling various administrative tasks, including but not limited to submission of invoices for payment, letters, calendar management, meeting coordination, various office duties, etc..
• Receiving and processing payments
• Maintaining the front desk and reception area in an organized and professional manner
• Sort and deliver incoming mail, cheques and courier packages, post outgoing mail
• Assisting in set up of meeting rooms for training and various events
• Maintain appearance and cleanliness of kitchen and meeting rooms
• Ensure reception is open/closed appropriately, ensure security requirements are set each night and holidays
• Providing administrative support where needed to team including, but not limited to, document preparation, electronic filing of documents internally and externally, maintaining a shared email inbox with other reception team.
• Various other duties as require