Receptionist
at Precious Aurum Integrated Services
Lagos, Lagos, Nigeria -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 09 Jul, 2024 | Not Specified | 10 Apr, 2024 | 1 year(s) or above | Interpersonal Skills,Financial Transactions,Management Software,Customer Service,Hospitality Industry | No | No |
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Description:
Precious Aurum Integrated Services - Our subsidiary company, Bomowo Hotel, is committed to delivering exceptional guest experiences. Their dedicated team of professionals are driven by a shared passion for hospitality and a commitment to exceeding expectations at every turn.
They are recruiting to fill the position below:
CANDIDATE REQUIREMENTS
- High School Diploma or equivalent; degree in Hospitality or related field is a plus.
- 1 - 2 years of relevant work experience.
- Previous experience in a customer service or administrative role, preferably in the hospitality industry.
- Strong accounting or bookkeeping skills, with the ability to record and reconcile financial transactions.
- Excellent communication and interpersonal skills.
- Strong organizational skills and attention to detail.
- Ability to multitask and work efficiently in a fast-paced environment.
- Proficiency in computer systems and hotel management software.
- Customer-focused mindset with a positive attitude.
- Professional appearance and demeanor.
How To Apply:
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Responsibilities:
ABOUT THE ROLE
- We are currently seeking a skilled Receptionist with accounting or bookkeeping skills to join our team.
- The ideal candidate will be responsible for providing exceptional customer service and administrative support, as well as managing hotel transactions and financial records to ensure smooth operations.
RESPONSIBILITIES
- Greet and welcome guests upon arrival, ensuring a positive first impression.
- Manage hotel reservations, check-ins, and check-outs efficiently and accurately.
- Maintain cleanliness and organization at the front desk and lobby area.
- Handle cash and credit card transactions, balancing cash drawer at the end of each shift.
- Record and reconcile daily transactions, including room charges, payments, and expenses.
- Prepare and maintain accurate financial records, including daily reports, invoices, and receipts.
- Answer phone calls, respond to inquiries, and provide information about hotel services and amenities.
- Handle guest requests and complaints promptly and professionally, escalating issues as needed.
- Assist guests with luggage, transportation arrangements, and other concierge services.
- Assist with administrative tasks such as filing, data entry, and correspondence.
- Collaborate with other hotel departments to ensure guest satisfaction and smooth operations.
- Adhere to all hotel policies, procedures, and safety standards.
REQUIREMENT SUMMARY
Min:1.0Max:2.0 year(s)
Hospitality
Hotels / Restaurants
Office Administration
Diploma
Hospitality or related field is a plus
Proficient
1
Lagos, Nigeria