Receptionist (PRN)

at  Sterling Care Bethesda

STERLING CARE BETHESDA

5721 Grosvenor Lane
Bethesda, MD 20814
301.337.1040
Sterling Care Bethesda, now under new management, is a Long Term Care facility that provides quality care to our residents. Join a growing team of successful, happy caregivers and see why our employees never leave!!

SUMMARY:

In keeping with our organization’s goal of improving the lives of the Resident’s we serve, some of the responsibilities of the Receptionist is to:
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Receive and follow reception schedule/instructions from your supervisor and as outlined in our established policies and procedures.
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Operate paging/telephone system as required.
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Answer telephones; determine nature of call and direct caller to appropriate individual or department.
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Receive request from within the facility and locate personnel through paging system.
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Receive inquiries and release information in accordance with established policies and procedures
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Maintain a current file/listing of residents by name and room number, emergency phone members of on-call personnel, department extensions, key personnel, etc.
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Greet visitors. Direct to appropriate office and/or resident room, with tact and courtesy in a professional. positive manner.
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Give directions/information to visitors, guests, residents, sales representatives, etc.
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Offer beverages to visitors waiting for administrative personnel, as appropriate.
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Issue and collect identification badges as representatives sign in/out.
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Report suspicious persons/information to supervisor immediately.
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Receive. sort, and distribute mail as directed.
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Operate computer, copier, office machines, etc. as directed.

QUALIFICATIONS:

• 
  High school diploma or equivalent.

MUST HAVE EXCELLENT CUSTOMER SERVICE SKILLS AND THE ABILITY TO MULTITASK

• 
  Two years of related experience.

Please refer the Job description for details