Receptionist

at  RWJBarnabas Health

JOB OVERVIEW:

Looking for a full-time medical receptionist in a busy, free-standing, outpatient physical therapy office in Hillsborough, NJ that is part of a large hospital system. Individual must be able to multi-task and enjoy patient interaction in person and on the phone. Responsibilities include greeting/scheduling patients, answering phone, checking/replying to email, filing, faxing, taking payments, and other general office duties.

QUALIFICATIONS:

Preferred:

• Customer service experience
• High School diploma
• Previous medical office experience and experience working with insurance verifications

SCHEDULING REQUIREMENTS:

• Day Shift
• Full-Time

• Greets patients and visitors as soon as they approach the desk in a courteous manner
• Offers assistance and provides accurate information and directions
• Exhibits friendly and helpful behavior by anticipating and responding to the needs of patients and visitors
• Exhibits proficiency in computer use
• Ensures that visitors and callers receive accurate information.
• Answers telephone calls promptly and appropriately
• Adheres to department policy regarding transferring calls and disseminating patient information
• Demonstrates telephone courtesy and positive guest relations skills
• Demonstrates good communication and customer service skills as they relate to the patient population served i.e.: infant, pediatric, adolescent, adult and geriatric