Receptionist

at  SKUtopia

ABOUT US:

SKUTOPIA is a fast-growing Australian startup on a mission to decarbonise and democratise logistics. We’re building an innovative ecosystem that powers the booming eCommerce industry. SKUTOPIA is a cloud-based Software as a Service (SaaS) & Robotics as a Service (RaaS) solution provider allowing eCommerce businesses to manage orders across multiple storefronts, as well as inventory, shipping and warehousing all in one platform. We provide highly robotised 3PL services, utilising our proprietary software and AI technology for fast delivery, quality control and accuracy.

STILL ON THE FENCE?

We know that statistically, some groups are less likely to apply for a role than others, depending on their perception of whether they meet some or all of the criteria. If you have most of the things we’re looking for, we encourage you to apply

ABOUT THE ROLE

We are seeking a dynamic and creative individual to join our Workit Community team as a Community Associate (Receptionist & Content Creator) for our vibrant co-working space. The Community team is the heart and soul of our business with the mission to provide the best environment and customer service to our members and to create a unique community of like-minded people.
The ideal candidate will possess excellent communication skills, a keen eye for detail, and a passion for creating engaging content across various platforms. As a pivotal member of our team, you will be responsible for providing exceptional customer service to our members while also producing compelling content to promote our co-working space and community.
This is a full-time position based in our Bourke Road, Alexandria Hub.

RECEPTION DUTIES:

• Greet and assist visitors, members, and guests with a friendly and professional demeanor.
• Answer phone calls, emails, and inquiries promptly and efficiently.
• Redirect parcels and courier deliveries
• Manage meeting room bookings and assist with event coordination as needed.
• Maintain a tidy and welcoming reception area.
• Ensure quality and standards and upkeep expectations

To be successful in this role, we think you will need:

• Proven experience in a customer service or receptionist role, preferably in a hospitality or co-working environment.
• Excellent communication skills, both written and verbal, with the ability to interact professionally with diverse audiences.
• Strong organizational skills and attention to detail, with the ability to multitask and prioritize tasks effectively.
• Creativity and proficiency in content creation, including writing, graphic design, and multimedia production.
• Proficiency in social media platforms, content management systems, and basic graphic design tools.
• Ability to work independently as well as collaboratively in a fast-paced environment.
• A positive attitude, proactive mindset, and willingness to go above and beyond to meet the needs of our members and enhance their experience