Receptionist

at  Smart Dental Care

Are you a friendly and organized individual with a passion for delivering exceptional customer service? Do you thrive in a fast-paced environment where no two days are the same? If so, we have the perfect opportunity for you to join our team as a Dental Receptionist!

REQUIREMENTS AND SKILLS:

• Previous experience in a customer service or administrative role, preferably in a healthcare or dental setting
• Excellent communication and interpersonal skills, with a genuine passion for helping others
• Strong organisational abilities and attention to detail
• The ability to multitask and thrive in a fast-paced environment.
• Have a positive attitude and a willingness to go above and beyond to meet the needs of our patients and team.

RESPONSIBILITIES INCLUDE:

• Greet patients with a warm and friendly demeanour, making them feel welcome and at ease
• Manage the front desk, including answering phone calls, scheduling appointments, and handling patient inquiries
• Maintain accurate patient records and ensure confidentiality at all times
• Collaborate closely with our dental team to coordinate patient appointments and optimize office efficiency
• Provide administrative support, including managing patient files, ordering supplies, and other general office duties as needed
• Follow treatment plans for private Dentists
• Make appropriate private treatment bookings
• Offer finance options to patients
• Work with private Dentists to promote treatments
• Work with our Digital Marketing team to promote the practice