Receptionist

at  Sussex Partnership NHS FoundationTrust

We are looking for a Receptionist to join our friendly team at East Brighton Community Mental Health Centre (EBCMHC).
The role will be Tues/Weds/Thurs 8.30am-5pm (3 days - this is not negotiable unfortunately) on our main reception at EBCMHC. There is a second receptionist who works alongside this post during the busiest hours of 10am-2pm. This is a busy role and will encompass tasks such as; greeting visitors, checking in appointments, phone calls, emails, deliveries, post, unlocking & locking up etc.
Full training will be given for this post.
We welcome applications from anyone who can demonstrate the skills required to maintain a high standard of wok in a fast paced and busy environment.
Handling reception and various tasks as stated above
Referring to ‘Carenotes’ to checking client appointments when needed
handling room bookings for the building and resulting issues
Working on multiple systems
Wellbeing resources available for staff to access
Comprehensive induction and mandatory training package
Access to development opportunities
Regular supervision and appraisal
The receptionist will be working in this post on Tuesdays/Wednesdays and Thursdays 8.30am-5pm. This will include daily liaison with a wide range of staff at all levels and regular contact with people who use our services and their carers. They may occasionally be distressed or aggravated.
to provide a comprehensive range of reception duties. To liaise with other departments and services to respond effectively to enquiries from the general public, service users, staff and other agencies. to consistently deliver a client focused service which promotes good customer service and effective working relationships

Please refer the Job description for details