Receptionist Team Leader

at  Thomas J Henry Law PLLC

SUMMARY

Deliver stellar client service to clients on behalf of Thomas J. Henry Injury Attorneys while adhering to the highest ethical standards. Responsible for the daily supervision of the receptionist’s staff. To ensure all team members are greeting incoming clients and visitors, relaying incoming telephone calls, and performing various clerical duties in a professional manner.

• Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.
• Directs visitors by maintaining employee and department directories; giving instructions.
• Maintains security by following procedures and monitoring logbook.
• Maintains telecommunication system by following instructions.
• Maintains safe and clean reception area by complying with procedures, rules, and regulations.
• Maintains continuity by documenting and communicating actions, irregularities, and continuing needs in system.
• Contributes to team effort by accomplishing related results as needed.
• Maintains log for hand-delivered packages
• Other duties as assigned