Receptionist Temp

at  CBRE

JOB SUMMARY

Perform a variety of duties at the front desk, both office tasks as well as FM related services. As the only FM service employee at the client’s location, the Receptionist is the first point of contact for all FM-related inquiries.

EDUCATION AND PROFESSIONAL EXPERIENCE

o Minimum of 3 years’ experience in a related field.
o Recognized Apprenticeship
o Previous experience working in a similar building environment/business.
o It is preferable with “Byggdrifter” education

RESPONSIBILITIES AND KEY OBJECTIVES

o Ensuring that the reception area and guest zone is tidy. Technical installations like TV-screens, information tables and coffee machines in the premises are clean and functioning.
o Greeting visitors warmly and making sure they are comfortable.
o Guiding visitors to sign in and making sure they wear ID/guest badge, in accordance with Nets’ procedures for physical security.
o Registering and deregistering visitors, if Nets’ self-registration system not available/ applicable
o Handle incoming inquiries to the reception, department and the company -always in accordance with the SLA and other applicable principles and procedures.
o Registering -or using other applicable procedures to pass on inquiries and or deviations to the caretakers, technicians, cleaners, canteen or others relevant.
o Coordinate meetings in the premises, help users with the booking system.
o Order office supplies and make sure that the office supplies room/copy room is tidy
o Contact employees if personal postal packages arrive at the reception desk and provide information about the pick-up location, be it at the reception or other specified place.
o Managing taxi bookings to guest and employees
o Follow Nets’ applicable procedures in case of Fire Alarm
o Assist with first aid equipment when needed.
o Ordering a courier (Budbil)
o Assist in ordering express mail service (FeedEx, UPS, DHL etc)
o Follow Nets’ specific routines in case of Dawn raid (The Norwegian Competition Authority)
o Ensure all work is carried out in accordance with CBRE and Clients site Health & Safety procedures.

SUPERVISORY RESPONSIBILITIES

No formal supervisory responsibilities in this position.