Receptionist - Urgent Care Centre

at  Principal Medical Limited

Administration Duties: Meeting and greeting patients, nursing they are registered for appointments, and triaged before being seen by the duty doctor. Ensure details are accurately captured in EMIS. Update clinical systems in line with activity. Provide real time capacity information to referrers of all services using information provided by clinical teams.
Liaise with General Practitioners, nursing team and other staff as appropriate. Provide clerical support for duty team. Professional skills: To meet PML values, whilst delivering care to patients and relatives. Effectively communicate in a positive manner with patients, teams and stakeholders.
Work within own competency and escalate any concerns appropriately in line with best practice. Carry out any other duty that reasonably falls within the general nature and level of responsibility of the post. Governance Ensure own actions help to maintain quality. Ensure own actions support equality, diversity and rights.
Provide and receive patient information, ensuring that all patient information is provided, received and recorded in accordance with the Data Protection Act and PML Policies. To ensure that Clinical Governance and risk management are embedded within daily practice. Assist with stock taking, ensuring adequate supply and correct storage. Assist with documentation audits and the collection of patient feedback.
Ensure all patient information is accessible and up to date. Assist with patient referrals and allocation of work. To attend team meetings when requested whether virtual or face to face. Personal Development Contribute to own personal development.
Ensure all patient information is accessible and up to date. Attend training sessions and complete competencies to ensure own development and development of the service. Attending staff meetings, team meetings and in-service training as directed Participating in an annual appraisal to identify personal / professional development plan. Participate in the induction of new staff as required

Please refer the Job description for details