Receptionist

at  Wescot

At Wescot, we pride ourselves on being the best at what we do, and we recognise that it’s the people that make the difference to any organisation. Are you ready for a new challenge?
We are on the lookout for a Receptionist to join our Hull office on a part-time basis.

ABOUT US:

We are a contact centre-based business offering a range of financial services to a large number of blue-chip organisations – from complete outsource solutions to collections, recoveries and trace activity. We work on behalf of a number of banking, utility, telecoms and retail finance companies whose customers have fallen behind with their repayments. We then work with each individual customer to establish an affordable and sustainable repayment arrangement for the debt to support them to achieve financial health.
In 2017 we became part of Cabot Credit Management, which in turn is part of Encore Capital Group. Wescot has over 1,200 employees across 4 UK based locations – Hull, Glasgow, Saltcoats and Telford, our vision is ‘to be the industry-leading trusted provider’, and we know the only way to achieve that is through our people.
We are authorised and regulated by the UK Financial Conduct Authority. We are a member of the Credit Services Association and are proud to be at the forefront in helping to shape best practice standards for the industry.
Diversity and inclusion are very important to us at Wescot and we value diverse talent within our business. We want everyone to be themselves at work and encourage a culture that includes everyone.
**At Wescot we’re regulated by our clients - as such, any successful candidates will have to undergo a basic credit check and criminal background check. Please note that we’re unable to proceed to interview stage if a CCJ, IVA or Bankruptcy appears on a credit file, or if you do not have full right to work in the UK

PLEASE NOTE: THIS ROLE IS FOR A 7 HOUR CONTRACT YOU WILL BE REQUIRED TO WORK JUST 1 DAY PER WEEK, FRIDAY, 9AM – 5PM.

You’ll contribute to the smooth running of the company’s reception area, ensuring all tasks are conducted accurately and in a timely manner.

THE KEY RESPONSIBILITIES:

• To provide visitors and clients with a professional and courteous welcome, ensuring they sign in and out of the visitors book and complete confidentiality documentation as required.
• Take incoming calls on the main line ensuring calls are dealt with quickly and in an appropriate manner.
• Control the fob access system including ID cards and reporting for audit purposes.
• Providing a meeting room booking service for Hull and Glasgow sites.
• Weekly co-ordination and allocation of on-site parking.
• Undertake Health & Safety relates duties including ordering and issuing DSE equipment and updating all H&S personnel posters for all UKDS sites.
• Undertake Facilities related duties including the reporting and tracking of faults, collating and updating environmental trackers and logging UKDS invoices.
• Assist in Mail Room duties as and when required.
• Carry out any reasonable instructions as directed by your Line Manager.
• Record all stationery requests on the Stationery log along with stock controlling, liaising with suppliers on procurement and costs.
• To carry out any other ad-hoc duties as requested.