Make a difference in a growing, innovative mental health organization and centre of excellence in people-centered care. Work with supportive colleagues who are passionate about improving lives and champions for quality and continuous learning.
As a Records Management Associate, you will be an integral part of a collaborative team focused on delivering seamless services and programs to our clients and customers. If you are looking for a company that is constantly moving forward in pursuit of successful outcomes, get ready to love it here!

WHY WORK WITH US

Homewood Health is Canada’s largest and leading service provider for medically focused, evidence-based treatment of mental health and addiction disorders. Our organizational culture values service excellence, integrity, collaboration and innovation. Our people make a difference!
As an equal opportunity employer, Homewood Health is committed to employment accessibility, diversity, equity and inclusion. For this reason, we encourage applications from members of equity-seeking groups including women, racialized and indigenous communities, persons with disabilities, and persons of all sexual orientations and gender identities/expressions.
Join us at Homewood Health™ and be part of a diverse team helping Canadians live healthier, more productive and fulfilling lives.

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• Provide guidance regarding health information practices, processes and standards of documentation as well as ethical and practical issues related to the security of health information
• Assist with development of processes and policies related to documentation standards
• Promote positive public relations with patients, physicians, referral sources, third party payers and staff as well as outside agencies requiring health record information
• Troubleshoot non-routine transactions and problems associated with missing, incomplete or incorrect information
• Educate clinical and non-clinical staff on health information management, legislation and its regulations, as well as Regulatory College standards
• Provide and/or assist with responses to inquiries/requests from external and internal sources relating to access and release of information, protecting confidentiality and privacy rights
• Screen clinical records and collaborate with patients, physicians, clinicians and providers to ensure appropriate and adequate information is released with patient consent or as permitted by law
• Identity areas of concern for potential litigation and sensitive clinical record content for review
• Review, audit and control the dispersal and retention of clinical record forms
• Perform audits of patient records and other electronic information for quality, quantity and record integrity
• Manage, analyze and interpret health data to support internal decision-making and planning, marketing and clinical research
• Prepare patient records for court and attend court as required
• Utilize data analysis software and computerized data banks to manage and analyze health and statistical information, evaluate program trends, monitor clinical resource utilization, develop reports and provide advice
• Using CQI tools, work collaboratively with CIM Manager and division teams to improve both electronic and paper information systems