Records Management Clerk - Health Records

at  Orillia Soldiers Memorial Hospital

COMPANY BIOGRAPHY

Orillia Soldiers’ Memorial Hospital (OSMH) is located in the City of Orillia - a beautiful community nestled along the shores of Lake Simcoe and Lake Couchiching. Orillia offers an environment where a health work/life balance is easy to achieve as exceptional urban amenities, natural resources, points of interest, and recreational opportunities abound.
People have always been OSMH’s greatest strength. Our committed team has helped our community for over a century. We offer an environment where each individual works interdependently towards common goals: we value Trust, Courage and Teamwork. We are an organization where individuals’ contributions are valued and there are many opportunities for personal growth and development.

POSITION SUMMARY

The Records Management Clerk is responsible for covering various tasks within the department as required. These tasks may include retrieving prior records of patients, receiving and processing incoming paper patient records, tracking the location of patient records, scanning and indexing patient records, chart deficiency assignment and circle of care requests.
The successful candidate will be expected to work all shifts including weekdays, weekends and holidays.

QUALIFICATIONS

Education:

• Ontario Secondary School Graduation Diploma or equivalent is required
• Successful completion of a Medical Terminology course required
• Successful completion of the Hospitals Electronic Medical Record (EMR) training required upon hire
• Completion of Medical Office Administration program is an asset

Experience:

• Minimum of one (1) year experience working in a Health Records Department required
• Preference given to candidates with previous healthcare experience
• Demonstrated ability to adapt to high volume work which involves concentration and a great deal of accuracy.
• Ability to operate office equipment (scanner, fax, photocopier)

Competencies:

• Demonstrated knowledge of electronic and paper health records filing systems.
• Demonstrated computer literacy and proficiency with CERNER Health Records Applications (ie. Chart Tracker, Physician Deficiency Analysis, Patient Deficiency Analysis, Explorer Menu, Power Chart), historical Hospital software (ie. Charm, CIS, PIR, File Director). Is able to utilize Microsoft office programs, namely Word, Excel, and Outlook,
• Demonstrated ability to accurately follow established patterns and procedures in retrieving the appropriate pieces of patient information.
• Demonstrated adaptability and ability to use judgment in assessing contents of record while following established procedures.
• Demonstrated accuracy, attention to detail, ability to utilize own initiative and make decisions.
• Demonstrated excellent communication skills in English (both verbal and written) and interpersonal skills to positively interact with a range of individuals in a variety of situations, which require tact, discretion and confidentiality,
• Demonstrated ability to use good judgment either working independently or in a group as a team member.
• Demonstrated the ability to provide excellent customer service to all patients and system stakeholders
• Demonstrated ability to attend work on a regular basis

OSMH is committed to providing a safe, healthy and supportive working environment by treating team members and patients with compassion accountability respect and engagement.
All team members must adhere to OSMH’s Occupational Health and Safety policies, procedures and protocols, as well as the duties of workers as stipulated in the Occupational Health and Safety Act.
Team members must be able to perform all bona fide and essential duties of the position which may include cognitive and physical demands.
As a condition of employment, new employees are required to complete an employment health assessment and must be cleared by the Occupational Health and Safety Team prior to orientation.
As a condition of employment, you are required to submit proof of COVID-19 vaccination to the Hospital’s Occupational Health and Safety department.