Records Officer III

at  University of Texas at Dallas

ARE YOU LOOKING FOR A REWARDING OPPORTUNITY IN HIGHER EDUCATION THAT PROVIDES A HYBRID REMOTE WORK SCHEDULE AND A COMPREHENSIVE BENEFITS PACKAGE WITH EMPLOYEE TUITION ASSISTANCE? DO YOU ENJOY WORKING IN A SUPPORTIVE AND COLLABORATIVE ENVIRONMENT?

The Office of the Registrar is looking for a detail-oriented individual with experience reviewing, analyzing, and maintaining confidential records to fill the Records Officer III position. Apply now to join our team!
The Records Officer III evaluates student records for State and Federal legislative requirements, providing legislative, technical and academic customer service while completing detailed data entry, validation and audit. The position also reviews, analyzes and performs calculations related to student academic records.
Minimum Education and Experience
Bachelor’s degree in a related discipline and four years of experience in a higher education setting within academic support or similar experience; or an equivalent combination of education and experience.

Preferred Education and Experience Essential Duties and Responsibilities

• Evaluate student coursework records to ensure compliance with State and Federal legislative requirements, especially related to Tuition Rebate, Excessive Hours and Residency.
• Calculate students’ attempted hours, validate calculations, and ensure accuracy in the academic record; enter and update data as needed.
• Act as key personnel responsible for the integrity of UT Dallas’ student academic record data as it relates to Federal and State legislative requirements.
• Keep abreast of changing State and Federal regulations concerning academic credit limits.
• Respond to student inquiries regarding legislative, technical, transcript, and academic questions related to the academic record via multiple forms of communication.
• May process a high volume of a variety of forms from students, including but not limited to grade change forms, major change forms, add/drop forms, pass/fail forms, and repeat course adjustment forms; may process transcript fulfillment requests.
• Determine students’ catalog year in order to apply appropriate standards and policies.
• Assist in back-up capacity with filing, reception, call center, and scanning as needed; may assist with residency processing and determination.
• Participate as a member of Office of the Registrar at commencement exercises and other events such as, but not limited to, grading period, registration, orientation, and recruiting, which may require evening and weekend overtime.

Physical Activities Sitting, Repetitive Motion Working Conditions Other - Requires the ability to sit for continuous periods frequently throughout the workday. Requires the ability to perform frequent to constant repetitive keyboarding activities while utilizing dual monitors to complete work tasks. Additional Information

REQUIRED KNOWLEDGE, SKILLS & ABILITIES:

• Detail-oriented and accurate with the ability to analyze, interpret, and prioritize information in order to make informed decisions, and to identify potential issues and possible solutions proactively
• Ability to plan, coordinate, schedule, and monitor tasks and activities in order to complete assignments timely and effectively
• Excellent organizational, prioritization, and time management skills with the ability to complete several tasks and projects at a time
• Strong written and verbal communication skills as well as active listening and interpersonal skills; knowledge of cross-cultural communication styles and ability to respond accordingly
• Ability to work collaboratively and effectively in a strong team environment, take direction, and follow instructions

• Evaluate student coursework records to ensure compliance with State and Federal legislative requirements, especially related to Tuition Rebate, Excessive Hours and Residency.
• Calculate students’ attempted hours, validate calculations, and ensure accuracy in the academic record; enter and update data as needed.
• Act as key personnel responsible for the integrity of UT Dallas’ student academic record data as it relates to Federal and State legislative requirements.
• Keep abreast of changing State and Federal regulations concerning academic credit limits.
• Respond to student inquiries regarding legislative, technical, transcript, and academic questions related to the academic record via multiple forms of communication.
• May process a high volume of a variety of forms from students, including but not limited to grade change forms, major change forms, add/drop forms, pass/fail forms, and repeat course adjustment forms; may process transcript fulfillment requests.
• Determine students’ catalog year in order to apply appropriate standards and policies.
• Assist in back-up capacity with filing, reception, call center, and scanning as needed; may assist with residency processing and determination.
• Participate as a member of Office of the Registrar at commencement exercises and other events such as, but not limited to, grading period, registration, orientation, and recruiting, which may require evening and weekend overtime