Recreation Administrator

at  FirstService Residential

Job Overview:
The Recreation Administrator is responsible for overseeing resident and guest check-ins at the pool area while providing a fun and safe experience. You may also be asked to make safety announcements and maintain an inventory of all poolside equipment to be available for guest use at all times. You may also be asked to serve residents by providing information and services.

Your Responsibilities:

• Monitors check ins by residents using a key fob pool access system. Will instruct any resident who doesn’t possess a pool key fob to see the recreation manager to obtain one.
• Will also validate pre-purchased pool guest passes and process day of guest pool passes.
• Recording and reporting hourly pool usage/attendance.
• Presents a professional appearance and attitude at all times and maintains a high standard of customer service.
• Must be able to submit and report incidents to the appropriate manager.
• Must have the ability to work as a team member.
• Must be accessible to and approachable to residents/guests.
• May be asked to assist with various recreation programming.
• Notifying management of any resident concerns or issues.
• Weekend availability is required.

Skills & Qualifications:

• High school diploma or equivalency
• Effective written and verbal communication skills.
• Strong customer service, communication and interpersonal skills.
• Skill in developing and maintaining good working relationships.

Occasional travel may be required to attend training and other company functions.

DISCLAIMER STATEMENT:

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

• Monitors check ins by residents using a key fob pool access system. Will instruct any resident who doesn’t possess a pool key fob to see the recreation manager to obtain one.
• Will also validate pre-purchased pool guest passes and process day of guest pool passes.
• Recording and reporting hourly pool usage/attendance.
• Presents a professional appearance and attitude at all times and maintains a high standard of customer service.
• Must be able to submit and report incidents to the appropriate manager.
• Must have the ability to work as a team member.
• Must be accessible to and approachable to residents/guests.
• May be asked to assist with various recreation programming.
• Notifying management of any resident concerns or issues.
• Weekend availability is required