Regional Area Training Manager (Luxury Travel Retail)

at  Randstad

• International luxury brand with a focus on leather goods.
• Training role focusing on product training for the brand’s travel retail arm.
  Regional Area Training Manager (Luxury Travel Retail)
  about the company
  Our client is a luxury brand with a presence around the world. With concrete plans for the future, its objective is to develop new business opportunities and boost its presence in the market. It is looking to build a team of passionate change-drivers who will work closely with the management team to bring the organisation to new heights, and to deliver strong, fast and sustainable growth in 2024.

about the role:

• Develop and implement comprehensive training programs for retail associates in Travel Retail locations, with a focus on product knowledge, including seasonal products.
• Conduct engaging and informative training sessions to educate retail teams on product features, benefits, and selling techniques.
• Collaborate closely with the retail operations team to understand specific training needs and tailor programs accordingly.
• Continuously assess training effectiveness and make necessary adjustments to optimize learning outcomes.
• Act as a brand ambassador and ensure consistent messaging and brand standards are maintained across all travel retail locations.
• Provide ongoing support and guidance to retail associates, addressing product-related inquiries and concerns.
• Partner with the marketing team to develop training materials and resources to support product launches and promotions in travel retail.
• Stay informed about industry trends, competitor activities, and customer preferences to enhance training content and delivery.

skills and experience required

• Previous experience in training or education, preferably in the fashion sector.
• Willingness to travel extensively to various travel retail locations across SEA.
• Strong understanding of product knowledge and sales techniques, with a focus on luxury goods.
• Excellent presentation and communication skills, with the ability to engage and inspire retail teams.
• Highly organized with the ability to manage multiple projects simultaneously.
• Flexibility and adaptability to work in a fast-paced and dynamic environment.
• Passion for luxury brands and a commitment to delivering exceptional customer experiences.

If you feel you are the right person for the job, I’d love to hear from you! Please hit the apply button directly.
(EA: 94C3609/ R23112482

• Develop and implement comprehensive training programs for retail associates in Travel Retail locations, with a focus on product knowledge, including seasonal products.
• Conduct engaging and informative training sessions to educate retail teams on product features, benefits, and selling techniques.
• Collaborate closely with the retail operations team to understand specific training needs and tailor programs accordingly.
• Continuously assess training effectiveness and make necessary adjustments to optimize learning outcomes.
• Act as a brand ambassador and ensure consistent messaging and brand standards are maintained across all travel retail locations.
• Provide ongoing support and guidance to retail associates, addressing product-related inquiries and concerns.
• Partner with the marketing team to develop training materials and resources to support product launches and promotions in travel retail.
• Stay informed about industry trends, competitor activities, and customer preferences to enhance training content and delivery