Regional Manager, Central

at  Rupertsland Institute

EDUCATION AND EXPERIENCE:

• Diploma or degree in Business, Management, or Social Sciences.
• Minimum of five (5) years experience in a similar role.
• Minimum of five (5) years experience leading a team of direct reports is required.
• Extensive experience in administration at a manager’s level and excellent understanding of administration and analysis of financial spreadsheets.
• Experience in developing and implementing training programs, internal process, and procedures.
• Experience with budgeting and work plans.
• Experience in a non profit and Indigenous organization are assets.

SKILLS AND QUALIFICATIONS:

• Knowledge of Métis history, culture, and people, is an asset.
• Knowledge of barriers to sustainable employment for Métis people; knowledge of challenges and social and economic factors facing Indigenous individuals, particularly Métis.
• Strong understanding of labour market occupations, trends, short and long-term economic and employment outlook.
• Good understanding of employment counselling methods and of the dynamics involved in dealing with clients who present multiple barriers to employment.
• Strength in leading and engaging teams. Demonstrated ability to coach, train, mentor, and support staff. Strong leadership skills with the ability to motivate and retain staff.
• Excellent interpersonal skills with the ability to build strong relationships with internal and external stakeholders.
• Strong communication skills with the ability to communicate with clients, community members, government officials, industry partners, RLI employees, and other stakeholders.
• High level of political awareness and cultural sensitivity in all interactions with internal and external stakeholders.
• Strong sense of ethics and the ability to handle and maintain confidentiality for sensitive or private information.
• Ability to thrive in a dynamic environment and be adaptable and flexible to changing priorities.
• Excellent organizational, time management, problem solving and analytical skills, with the ability to identify issues and implement strategic solutions.
• Strong writing skills with the ability to write and prepare clear, concise written documents such as contracts, proposals, reports, and other correspondence.

THE ROLE

Position Status: Full Time (40 hours/week), 1 Year Contract with Possibility of Becoming Permanent

RESPONSIBILITIES:

• Manage the operational and fiscal activities of the region to provide optimum service delivery.
• In collaboration with the Senior Manager of Client Services (SMCS) and the Senior Director of Client Services (SDCS), develop and implement a regional annual work plan derived from the RLI Business Plan and Annual Operational Plan (AOP).
• Collaborate in the development and operationalization for new programs and services resulting form the RLI strategic priorities.
• Design and implement a regional communication plan.
• Conduct labour market analysis and consult with internal and external stakeholders and RLI staff to determine client training and employment needs.
• Evaluate and report trends and issues that may affect clients, projects, the economy or local labour market, and incorporate into the regional annual work-plan.
• Plan and coordinate the Mobile Service Unit delivery and associated services.
• Develop and negotiate contribution agreements, budgets, and other documents to ensure compliance with the ‘ISETP’ performance measures and established RLI procedures.
• Manage client services and project budget allocation utilizing RLI’s financial software and monthly finance reports to track Year-to-Date payments and commitments.
• Prepare quarterly updates and progress reports based on the regional annual work plan including fiscal Year-To-Date status of clients and projects, financial commitments vs. actual costs, targets achieved, marketing activities, partnerships created, etc.
• Manage the project life cycle including planning, development, promotion & marketing, contracting, implementing, monitoring, and evaluating.
• In collaboration with the SMCS and the SDCS, ensure the project chapter of the Métis Training to Employment Policy and Procedure Manual is developed and updated.
• Provide quality assurance on training requests, including providing recommendations based on RLI’s eligibility criteria, and by monitoring client and project files.
• Conduct a quarterly review of KETO client data and upload to maintain 100% error free data.
• Audit a minimum of 10 hard files per month and provide feedback to the advisor on findings.
• Liaise with government, other ISETP agreement holders, employers and industry to build partnerships and implement goals and strategies as outlined in AOP & the RLI Business Plan.
• Manage staffing responsibilities and perform supervisory duties including hiring and training, assigning job duties, and coaching the Central METI-S team.
• Comply with all federal and provincial legislation, follow the terms of RLI’s AOP and the ISETP Agreement as outlined in the RLI procedure manual, and seek clarification when required.
• Willingness and ability to work evenings and weekends for RLI events and other activities.
• Willingness and ability to travel, as required.
• Other duties as required.