Regional Mngr: Sales & Services Card Acq

at  Nedbank

TECHNICAL / PROFESSIONAL KNOWLEDGE

• Business administration and management
• Client service management
• Employee training/development
• Financial Accounting Principles
• Governance, Risk and Controls
• Organisational systems
• Principles of project management
• Relevant Nedbank product knowledge
• Staff resource planning
• Management information and reporting principles, tools and mechanisms

Behavioural Competencies

• Becoming a Business Advisor
• Building the Sales Team
• Building Trusting Relationships
• Coaching the Sales Team
• Driving for Results
• High-Impact Communication
• Making Sales Operations Decisions
• Motivating the Sales Team

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Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificat

Minimum Experience Level

• Minimum 3 years in a sales leadership rol

JOB PURPOSE

We are looking for Regional Manager Sales & Services Card Acquiring to deliver sales teams results through enabling others and ensure alignment to Nedbank’s’ strategic focus areas.

JOB RESPONSIBILITIES

• Build and maintain relationships with relevant stakeholders.
• Identify and meet stakeholder needs, including giving them regular feedback.
• Identify opportunities for collaboration.
• Ensure effective resource capacity and planning.
• Achieve clear accountability of team members.
• Ensure resource capacity is aligned to the needs of the business.
• Ensure relevant processes and procedures are followed.
• Plan and monitor development by scheduling and tracking team progress against performance.
• Engage with the team and Identify additional training and development requirements. E
• nsure relevant stakeholders are kept informed and updated.
• Identify opportunities for improvement.
• Ensure transformational targets are met.
• Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI.
• Stay abreast of developments in field of expertise, ensuring personal and professional growth.
• Understand and embrace the Nedbank vision and values, leading by example.
• Participate in the development and implement action plans to address issues raised in culture surveys.
• Create a client service culture through various interventions.
• Achieve operational excellence.
• Encourage team to generate innovative ideas and share knowledge.
• Manage budget costs within budgeting constraints.
• Set and allocate sales targets for the team. Review sales targets against performance.
• Ensure profitability of distribution medium.
• Make recommendations for alternate improvements to the business by reviewing non-performing areas.
• Meet financial targets through monitoring, tracking and reviewing performance of the team.
• Ensure quality sales standards are agreed to and delivered on.
• Manage performance of staff by implementing performance agreements and ensuring a clear vision.
• Mentor and coach staff on identified performance gaps.
• Motivate staff to perform and contribute to the success of the business by creating environment of teamwork through engaging with staff (sharing information) and encouraging participation in decision making processes.
• Follow the recruitment process when recruiting talent.
• Maintain a high performing team and ensure an environment for optimal performance is created by identifying talent pool through career conversations, using the talent grid principles and developing talent retention programmes.
• Manage the onboarding process of new employees.

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate

Minimum Experience Level

• Minimum 3 years in a sales leadership role